Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Credit card purchases

My buyer attempted to purchase with a credit card and it won’t go through. He checked on his end and was told it was an eBay problem. What can I do to resolve this problem? I am new to selling on eBay

No pictures are loading

No pictures load on my app, iphone browser (google or safari app), or safari on my Mac. OS is fully updated and I’ve uninstalled and reinstalled my eBay app. Doesn’t matter if I’m on WiFi or cell network. Kinda makes it hard to look for stuff to buy ...

Package tracking

Why is it I buy items anywhere in the world I have no tracking problems. Every other item I purchase off of here I can’t track.

I bought some purses for $25 with free shipping

I paid for them and they have been shipped already . Well seller sent message saying I did have to pay shipping of $26 on arrival? Is this fair ?

Seller bank info

eBay keeps asking me to update my bank info to receive payment, but it wont accept it. Says the name on my bank account and my eBay account must match. My wife is on my checking account with me. How do i fix this?

Problems

I have been charged many transactions that are not in purchases and I do not want them

Service Repair Seller not Respond

I messaged the seller for their address and was told that in order to receive repairs for my Xbox original I must send it in first and then pay after. I did so but now they won’t respond after messaging them again after the package has arrived at the...

Billing agreement

Trying to print a shipping label. Message says I need to sign the eBay billing agreement. Where do you find that on the website? Apparently I’m blind because I can’t find it anywhere. Frustrated.