Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App updates

Please stop with the updates!every update causes our sales to drop.it’s beyond annoying.figure it out so it doesn’t effect our sales!

Pago de producto

Buenas tardes una consulta realice la compra de dos artículos en eBay ya me realizaron el débito en mi tarjeta, pero no sé cómo puedo revisar el estado de mi compra

Bidding and buying

I can’t seem to bid on any item

Address issues

Anytime I sell an item: the shipping label ALWAYS uses an old address which I have since deleted a while ago. How is this possible?

Scan to list tool for trading cards - FAQs

1. How do I access this feature? This feature will only be available in the 6.15 (and newer) releases of the iOS and Android eBay apps in the US starting mid-April. This feature is not supported on desktop or mobile web experience. To use image scan,...

Scan to list tool for trading cards - FAQs

1. How do I access this feature? This feature will only be available in the 6.15 (and newer) releases of the iOS and Android eBay apps in the US starting mid-April. This feature is not supported on desktop or mobile web experience. To use image scan,...

I would like to show a message that I received from

I think this is completely unacceptable, I’ve been always really respectful with the sellers and in this case I just made a comment, because I got a bad experience with this person. kind regards and I would like to know which measures eBay will take...

How do I reprint shipping label o mobile device

Didn’t have WiFi when attempting to print shipping label. Had to back out. Now the label I paid for is not available. How do I find it on mobile device?

I haven’t received my money for a item I sold

I sold a gucci bomber jacket, the item was late and the person started a case. He got it yesterday. The amount of money I am supposed to accept from PayPal is no longer there.

Billing agreement

I am having a very difficult time finding the billing agreement and need to print a shipping label. Please help. I would like to do it on my phone as the eBay app is pretty on my phone but not easy to navigate on the computer.