Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Android eBay app

Android eBay app no longer works I can see that it's there on my phone screen but across it it says old app no longer supported download update have tried this many times deleted app cleared everything downloaded app all looks good sign in ok then go...

App update yesterday

Since I update my app the 9/2/24 it keeps shout down

Can’t open new version of eBay app.

A message appears that this version is out of date

Resolved! ebay uodates on phone app

The update required to my ebay app have expired. My phone does not have a high enough iOS - it needs a 17.0 or later.Ebay pls talk to apple and ask them to resolve so that your sellers can still sell on apple phones (mine is an I phone 7).Thank you i...

Resolved! EBay update

hi can you help please i have updated my eBay app on my iPad and now it just gives me a update or shutdown I have tried to find an older eBay app but with no luck can anyone help

Resolved! I can’t use eBay anymore and my money is in my eBay account

My eBay app won’t work and my money is in my account

Resolved! App not opening on iphone 16 pro

The eBay app has not been opening on the iPhone 16 Pro for about 10 hours. The app opens in Safari and Chrome, but when I delete the app from the phone and reinstall it, it does not accept my password. My phone has the latest version.

Resolved! After last update, the App is crashing constantly on iPhone 15 Pro

Every time I open the app, it crashes before I can do anything. Last app update broke something

I get in into ebay

Why must I download New iOS 17.0? Initially I thought this version is on my settings not knowing it comes from EBay company . My phone is doing perfect! Please don’t put me on debt for another phone . I have been having issues of Network too now , th...

Can’t upload or access new update

Can’t use the site. Keeps asking for update. I can’t do this as it says it requires iOS 17. I’m not buying another mobile phone beacause I can’t get iOS 17 Why have you messed up something that was working perfectly ok for the last 25 years any ideas...

New IOS requirement

My iphone is working fine but like me it is elderly. Im not able to use ebay as the new ios requirement is not available on my phone. Anyone have a solution?I dont want to change my phone. Tia

Update app. like so many others I cannot update the latest app I’m a regular ebayer

App not updating on my phone please sort this problem out please

App now useless

Thank you for info from Elizabeth eBay team regarding this problem however we have all tried deleting the app re downloading but that does not work because a simple fact we can’t update to iso required to use it, please find your users a real resolve...

Can’t use Ebay anymore

I also have an iPhone 8+ and have used Ebay for many years. Change it back now or I will have to use another company as I’m not getting a new phone !!!!!

App Crashes when I try to Log In (iPhone)

I just downloaded the app from the App Store and I cannot log in. It spins for a long time and then the app crashes. What is the problem? I’m using iOS 18.3.