Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Bracelet return

After the purchase of a gold bracelet on eBay and deciding the date it arrived that I didn’t want t keep it. I initiated a return that day if arrived, that the seller initially don’t accept my return request and the request was inadvertently closed, ...

Printing label

I accidentally hit back when trying to print the shipping label and saved it to drafts but now I can’t find it anywhere and my app says it’s already shipped

Deleted Item

I accidentally deleted cluster tool and would like it back on because it is still being shipped

Erasing purchase history

Hi I will like to know how I can erase old purchases from my acc I have purchases from two years ago!! thanks

User avatar by Explorer
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Updating Info

  every time I go to my selling tab it wants me to “update details” but every time I try to complete sign up, it tells me there’s an error. i’ve tried everything. Different browsers, logging out and logging back in, re-entering my information from sc...

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I never got my package

Hi, I was supposed to get my package my April 26th but it never came and when I look to track it, it says the package hasn’t moved since April 19th. I tried to contact them on the 27th but they never got back to me

User avatar by Enthusiast
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  • 1 replies
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