Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Poor photograph resolution on mobile iOS app

Has anyone else noticed a difference in photograph quality between the desktop site and the mobile app? Photographs that are clear on the desktop site are horribly blurry on the mobile app. I notice this quality discrepancy on all the listings I sear...

Air Fryer

I bought a 19-QT MULTI-FUNCTIONAL AIR FRYER OVEN AND THE SQUARE TRADE PROTECTION on Feb 19,2021. And after almost 4 months it stopped working. The display shows no functions and I want to get Technical Support and they say they didn’t sell me the Squ...

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revision to the "listings" page on teh mobile app.

I would love it if others helped eBay see these issues.Please fix item specifics. (A toggle for certified/uncertified and circulated/uncirculated)We need to 1 click on the icon for the next page, 2 click on circulated or uncirculated, 3 click circula...

User avatar by Not applicable
  • 115 Views
  • 0 replies
  • 0 helpful

Cant update app

can't update on my iPhone 6. Says I have to have iOS version13.4. Wont update to a later version. What is recommended?

Latest Update won’t allow old Iphone SE?

so, i have an old iphone se, and today when i tried to log into tge ebay app, it wouldn’t let me enter and said i needed to download the latest version. When i went to do that, it wouldn’t allow me to do that because the minimum iOS system requiremen...

User avatar by Rising Star
  • 610 Views
  • 3 replies
  • 0 helpful

Mobile app not working

Mobile app not working. This has to be at least the fifth or sixth time that I have emailed because your mobile app is not working! It will not post my listings because it says there is no shipping and return policy, when there clearly is. I don’t kn...

User avatar by Adventurer
  • 191 Views
  • 1 replies
  • 0 helpful

App update

Hi, I’m trying to download a compatible eBay app version for my iPhone 6s which is running ISO 12.1.1 (16C50). My eBay needs an update, however I can’t update my phone as I have no memory left. Please can you advise which version I need to download a...

User avatar by Explorer
  • 378 Views
  • 1 replies
  • 0 helpful

Updates

It is stupid you have to update your phone to use the app. Should be separate entities. My 4+ year old iPhone works great because it doesn’t update every other month.

User avatar by Rising Star
  • 306 Views
  • 2 replies
  • 0 helpful

Downloading app.

This is crazy! I was in the process of having 3-4 offerings of items. I was returning 1 item and had several questions unanswered by the sellers. What it wrong with you?? I have an iPhone 6 Plus and am visually impaired. I cannot afford to buy a new ...

App update

eBay app Will not let me use it without an update but my iPad is not ios13 or higher and already has the latest version available. Is there any way to fix this Or remove the update notification when I start the app as can’t use eBay anymore

User avatar by Explorer
  • 204 Views
  • 2 replies
  • 0 helpful

help w app update

tired of writing my problem out to explain it to no one. i am so lost i’m not even sure where i am right now. my problem is the same as the person before me and it says there are answers but i sure can’t find them to open them. this place is A litera...

Resolved! Bad move eBay!!

Making the old version obsolete has totally taken away my ability to use your app or purchase anything else from eBay.Very bad move on your part eBay!!

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