Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Easy way to switch accounts.

I have two accounts. Why can’t we have an easy way to switch between accounts? You can have multiple accounts for personal and business, why not an easy way to switch. You can do this with Facebook and other apps. Why not eBay?

User avatar by Adventurer
  • 424 Views
  • 1 replies
  • 0 helpful

Photo attachments

Why does it seem the only way I can open a jpeg attachment to a message is on PC? Does not work in the App. The photo is there but can not open it.

Listing details disappear when opening on the app

Set up a bunch of listings on a computer, then opened the listings on the app to load photos. ALL of the listing details (brand, size, color, etc etc etc) had been deleted on both the app and the desktop version. This is exceedingly frustrating and n...

Unable to log in/contact ebay

Hi I'm stuck in an endless loop and I need help getting out. I'm trying to sign into my account and when I do its asking for verification (I assume its check up) however when I verify by email it asks me my security questions which don't work (I'm fa...

User avatar by Explorer
  • 370 Views
  • 1 replies
  • 0 helpful

Problem with bids

I’ve been having an issue with the eBay app on my iPhone 11, and I don’t know how long it’s been going on, but I noticed it a day or two ago. When I go to look at the items I bid on that have not ended yet, it’s not showing all of the items I have bi...

Apple Pay only shows on mobile app and not on Mac

I pay for most of my eBay purchases via Apple Pay since last year as most sellers have now started supporting it. It's quite convenient and can be done with a double tap. But for some reason my MacBook Air which also has all the cards added to the wa...

Sharing by email ruined in latest app

The latest app has ruined the functionality that previously existed when sharing listings by email. It used to be that if you shared an item from the app, you got a thumbnail image, the item title, and a legible text link. Now the shared emails simpl...

User avatar by Adventurer
  • 218 Views
  • 1 replies
  • 0 helpful

Ebay app

The ebay app current version does not work on my ipad. It offers me the possibility to downlode an older version,however nothing happens when i clic download.

User avatar by Explorer
  • 185 Views
  • 0 replies
  • 0 helpful

Resolved! Ebay android app doesn't work

Hello everyone,I have a problem with Ebay android app. I can't log in from long time. I tried to re-install, clear cache. It says: network error, try again. I can log in via website/desktop version. But android app is faster and easier to buy and sel...

25% off discount????

Earlier today I saw a Banner AD for a discount for i believe 25% off that was supposed to last fo a few days. It was something like ???25getnow I just cant remember HELP Anyone THANK

Item Specifics not transferring to my listing.

I started noticing that when I list an item from my computer AFTER I have already put in ALL the item specifics, that only some of the item specifics transfer to the listing. Then I have to go back to my Android App and put the same item specifics in...

Older Version

Older versions of this app no longer work? So I have 2 choices, risk throwing all my personal info online and sign in via a web browser, or spend ££’s upgrading my Apple phone for one with an OS of 13 or higher with ££’s I can ill afford to spend? I ...