The eBay Community

Cancelling order after it has been marked as shipped. Still have item

Buyer sent a cancel request as I was buying the label. Now the item is marked as shipped and it won't let me cancel. I still have the item in my possession. Any way to cancel the whole transaction? I already cancelled the shipping label. Also how doe...

Resolved! Coming & already here: a tariff surcharge

Yes, companies are putting the burden directly on consumers.US companies are adding tariff surcharges to bills due to trade tensions.Key takeawaysIn response to ongoing trade tensions, several US companies are now adding tariff surcharges to customer...

Buyer Fraud - Returning a completely different item

I know this is an old & painful topic...Buyer bought $40 power tool switch with serial number on it... (24AK220F) Opened return claiming it 'didn't fit his tool'. Item arrives back...and its his old worn out broken switch with serial #2064CJ (made in...

"Need help with item location approval for dropshipping"

Hello eBay Community,I am a new seller and I’m doing dropshipping from AliExpress to USA. I want to confirm what to put in the 'Item Location' field. Since I do not keep inventory myself and the items are shipped directly from China, is it okay to li...

Updated Messaging format SUCKS BIG TIME

I want the old Message format to come back as the "Updated Messaging format SUCKS BIG TIME"

USPS is driving me nuts!

Items not scanning for a full week after shipping! Hoping they scan "out for delivery" soon. Used to scan in the wee hours of the night after mailing them but my postman tells me they are building up at the sorting center due to cuts in staff. Now in...

Who the heck cares? (#3)

There is always someone who cares. I know this is TCM's thread & hope she doesn't mind if I start #3. We can't go without a 'who the heck cares'.

Cancelled order

Hi. I listed an item for collection. A buyer bought it before asking me of its condition and when he can collect. He then said that because i am away this week, he needs to cancel the purchase. He is saying that i need to have included the informatio...

Gift Card Balance was stolen by EBay Customer Service

I received a gift card for my birthday in November of 2024. Today (2/4/25), I decided to use the card and the redemption numbers were incomplete. I spoke to a ebay representative and they were not able to help me. They sent an email with a link to up...