Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Android app issues

Android app does not support my Samsung j1 mobile phone. Why?

Tracking not loading nor updating

This past week I noticed tracking not automatically loading after I purchase my chit chat express address labels who I have used for 3 years. I must manually enter the tracking for US & Cdn shipments. As well tracking isn't updating for ones where th...

ebay app

How to get e bay app to my phone??

Error message when trying to sell….been 6 weeks now. Help anyone?

"ending an item" options do not apply

Putting this here because there's no direct email under Contact Us and the bot chat just goes in circles. Suggestion for app: Add more reasons for ending an item. Current options are:The start price or reserve price is incorrectThe item was lost or b...

Pay now stuck on home screen

Looked and tried everything - annoyed that I have spent this much time on this... Any help is appreciated!

Listing an item

I am trying to list an item but can’t get past the draft phase. I’ve tried numerous times.

ebay app

Hello ebay app can't connect to paypall payment,what i must to do.

Resolved! iOS eBay App returns settings

HiJust wanted to raise the issue of return settings via the iOS app. when I try to change the settings to no returns when listing via the app, the setting automatically changes itself back to returns accepted. This happens also when trying to revise ...

Mobile app

Are there plans in the near future to display fitment in the mobile app?

eBay app

How to get eBay app to my android mobile phone?

Resolved! ANDROID APP

How to get the android app?

Issue please help

I ordered a book that was supposed to arrive six days ago at the latest. This item also doesn't show up in my purchase history. However, I got an email the same day or following day I ordered that was from eBay saying ".. Your order is being shipped"...

Character Limit 1000

Dear Sir/Mad, 1st of all thank you for the brilliant eBay app. If possible could you change the amount of characters to 2000 same as the ebay Web message. I would love to keep using your app but when I paste some of my templates 1000 characters is no...