Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Cash Register Sounds

My android device running app. version 6.32.0.5 no longer makes the cash register noise when a best offer, sale or payment is made. An older android device running app. version 6.29.0.2 still makes the cash register noise. Anybody got an idea as to w...

Photos in messages don't open

Member sent a photo within a message. I tap on it the photo and am redirected to the ebay.com home page, but it is opening within the ebay app, apparently. Tapping on the profile icon just reopens the app home screen.This is a dead end loop. Using la...

Message to seller

Hi there I am unable to send a message to any seller while completing a purchase as once I have typed the message there is no way to minimise the keyboard that is covering the Done button. My phone is an iPhone 11. As a result I can type the message ...

UPDATE USELESS

Ebay Update supports IOS 13.4, yet my Apple iPhone IOS only goes up to 12.5.5. This means to continue using the EBay App, I have to spend ££’s I don’t have on a new phone that supports an IOS of 13.4 or higher? EBay were obviously aware 100’s and 100...

Resolved! eBay App

How to get eBay app to my mobile phone? 

User avatar by Explorer
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  • 3 replies
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Resolved! eBay app

How to get eBay app my phone

User avatar by Enthusiast
  • 199 Views
  • 2 replies
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searches and saved

after update when open new items in searches and saved only showing first 20 items even when app says that there are more

Big Issue with Latest Version

Download the latest version of the iPadOS app for eBay this afternoon and something’s gone terribly terribly wrong. I’m guessing you’re already aware of it but I wanted let you know just in case. In it’s current state it really is unusable. When tapp...

User avatar by Explorer
  • 207 Views
  • 0 replies
  • 0 helpful

eBay App

Hi the eBay app version 6.35.0.2672 is not working properly. When I click on an ad the item doesn’t show up, just the bottom of the page. see photo thanks Jeffrey HauteLabels

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Resolved! iPad App Items and images not loading / ended

Hi. I’m using the latest App version on an iPad with iOS 14.8.1 and the images do not load, in some cases the price does not load. This is something I have noticed in the past few days. Is anyone experiencing the same issue?

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