Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

constant reverting to home screen

Ive been reading about this very issue they supposedly "address" however its been quite a few years and still we burdened with it today....and here it is 1. need to contact seller?2...insert your password for a second time3.... are you human do that ...

"Invisible" window

After upgrade to Kyocera DuraSport handset my eBay notifications do not link properly to the app. My last two handsets have been Kyocera and I had no issues with notifications or any other aspect of the app. When I click a notification link it is cle...

Feedback completed...

Is their somewhere that shows an item I bought, has already received feedback from me.The list of items I go through to provide feedback does "not indicate" if feedback "has already been provided".This would be most helpful as often one gets busy and...

App freezes when replying to messages

Since the latest update the app freezes when you press the send button when replying to messages

Trying to update, I have sold on EB for years and cannot comply. I have approx. $2000 running now...

Mobile sold view shows everything twice

Mobile ebay sold view shows everthing twice

IOS app, product search say no listing found when there is.

Searched ‘download festival’ using iPad Pro IOS app. Every time is says no products founds. There is currently over 260 listings with download festival. I noticed this months ago but it has still has not been fixed.

eBay app issue

Every time I send a message through the eBay app and hit send, it sends the message but, the app is stuck on that message. You have to close the app out to get out of it. This is on iPhone 12 Pro Max with iOS 15.4 and eBay app version 6.61.0. Please ...

Positive feedback not shown

Hello, I’ve been on eBay for a while but I’m not very active. I’ve only sold one thing over a year ago. I got positive feedback from the buyer, which I can still dig into my account and see. But my profile shows 0% positive feedback. Isn’t 1 out of 1...

Trying to sell - message is to update HOW been selling for years now blocked.

iOS app Saved Search bug

iOS 15.4.1eBay 6.60.0.2990Bug: Saved Searches that show new items are opening with ALL results instead of just the results that are new. For example, if my saved search 'Hawaiian shirt' shows that new items have been listed, when I tap, instead of sh...

My order

Where is my order?

Bug

Whenever an item is created for sale (or you're revising) and multiple things are edited in the "buy it now" field, it will automatically throw away your changes, turn on auction, and disallow you from turning auction off until you discard all of you...

App not working

Since a recent android update the app isn't working properly on a few things it no longer works properly on the min and max price filter part I can enter my max price but all it says is next not done and it doesn't filter it down.The second one is th...