Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Apps not completing listings

Ever since I did the update I cannot seem to get my listings to go through or at least not in the timeliness that it used to be. The blue circle of Doom keeps going round and round and then if I get out of it it says it saves it as a draft but none o...

Paypal payment on app

I've been having an issue with the app for several days and customer service has been unable to help me. The issue is that when I try to pay for an item using PayPal, it allows me to login, choose payment card and then when I click on pay now, the "t...

EBay android application does not work after mandatory software update for Samsung S9

EBay android application does not work after mandatory software update for Samsung S9. I have completely uninstalled and reinstalled the application with no luck. The app will freeze, pictures will delete themselves and text will delete itself on my ...

Issues listing / Revising in Ebay Motors Parts Categories

Having many problems listing truck parts in the app. Ebay motors / parts & accessories / commercial truck parts. Tons of glitches where it's stuck loading forever. Selecting buy it now price - freezes out (stuck loading). Trying to select shipping op...

Resolved! New listing fields not saving

For the past couple of weeks whenever I try to add a new listing the fields don't save when clicking 'Save for later'. This happens randomly as some fields save and others don't. There doesn't appear to be a pattern. I've tried signing out of the app...

Search results do not match search criteria

Why wont ebay stop showing me results I specificall do not ask for? -reprint results in REPRINTS.

Resolved! eBay App Messing Up on Android

I've had a problem for the past few weeks where I'll start to list something, but it freezes after a certain point. For instance, I'm trying to list anything like in the attachment, but when I go to put a price then put I want to turn on 'Best Offer'...

Resolved! Buggy Posting

I have been having issues with posting these last couple of days, sometimes the app will just get stuck buffering on one certain detail or another and not let me finish the listing. Most of the time though I press "List It" and it just sits there and...

Notificación no abre

Slow on Android

Why all of a sudden trying to list items via Android it takes forever. Been doing this for over 5 years and had no issues. Please fix!

Two different accounts

can you please merge my iPad account into my older iPhone account?

Notifications not arriving

Since the last app update, Outbid push notifications are not arriving. Yes, I've ran the notifications diagnostic tool and all the battery-related settings are set to avoid any power saving or sleeping. I do not have every single notification enabled...

Resolved! Listing on the app is not working!!

Please fix this!!! For 2 weeks I and many other users are unable to list on the app. The app is constantly hanging up on either the pricing section or if you make it to the end and click list it hangs infinitely. You have to force close the app and t...

Invoice

Have today sold some items on eBay but since update I cannot print invoices on my windows computer it comes up on screen but will not print I’ve checked my printer and all connections to the computer which prints everything else ok i trywasnt a probl...

Spinning circle of doom on the ebay app

I have been using the ebay app for over a year. However, over the past month I cannot revise any listings. When I try it just spins forever. I'm on an s21 Ultra. Does anyone have any insight on why this started happening? Thanks!