Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App crap at submitting bids (loosing sellers profit)!

The world of app perevalence when its P*ss poor at reliable working. There I am away from home relying on the app again logged in on 4g watching in a item, then getting close to the end time try and submitt a bid and all I get is a useless spinning b...

User avatar by Pathfinder
  • 128 Views
  • 0 replies
  • 0 helpful

New shipping policy update

The new shipping update for listings is terrible. There’s no way to update individual shipping options you have to choose from a massive and messy list of “policies”. That are generated from every listing you’ve ever differentiated the shipping Detai...

Updating ship from address on active listing

I have moved from east to west and needed to change my ship from address. I couldn't find any instructions online how to bulk edit it. It effected calculated price a lot. I revised each item and at the bottom in preferences on the app and change the ...

ios 16.1.2

worse thing i've ever done upgrading to ios 16.1.2,ebay and quite a few others will not rotate any more,and half my notification sounds no longer work! what a disaster this upgrade is and FAR,FAR TOO COMPLICATED wish i hadn't upgraded now...my previo...

User avatar by Pathfinder
  • 134 Views
  • 0 replies
  • 0 helpful

Notifications, front page, messages

Please stop sending me the same information in three places: as a notification, as an item on the front page, and as a message. This is very annoying. Now you’re going to tell me to go and change this setting and that setting, but that shouldn’t be n...

User avatar by Pathfinder
  • 110 Views
  • 0 replies
  • 0 helpful

iOS 16.1.2 Update has eliminated horizontal photo viewing

Just updated my iPhone to iOS 16.1.2 and it totally eliminated my eBay app ability to rotate my phone in order to horizontally view sellers photos in what used to be the expanded view.I buy vehicles and motorcycles and depended on the ability to view...

User avatar by Thrill-Seeker
  • 120 Views
  • 0 replies
  • 0 helpful

An order was placed without permission on my card.

I will never order from eBay again. I placed an order then canceled it. My mistake I used my company card. It looks just like my personal card. As soon as I placed the order I called spoke with a gentleman and he canceled the order. He told me I can ...

Resolved! Sign in

When I used to sign in to my ebay account, I type the e mail & password correctly. But it goes to a verification tab & says to fill recaptcha. Is this happens to everyone or only me?

Android App Translation Discrepancy German 2FA PSD2 SCA

OS: Android 10Device: davinci (Xiaomi Mi 9T)Packet: com.ebay.mobileVersion: 6.88.0.2 (6088002) and 6.85.0.1 (6085001)Source: Google PlayMarket: de-DE I want to inform you of a translation discrepancy in the eBay Android App for Germany when using the...

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User avatar by Enthusiast
  • 174 Views
  • 0 replies
  • 0 helpful

item sold on search

When I search an item, I can not turn on the "sold" to search for sold prices. It workings on the computer, but no on the phone. Thanks for any help.

User avatar by Adventurer
  • 228 Views
  • 6 replies
  • 0 helpful
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