Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Unable to Save to Watchlist on iOS

Whenever I try to add something to my watchlist either using the heart button or going to the actual listing & selecting the Add to Watchlist button, nothing happens. What’s up with this?

Favorite-ing/watchlist

Soooooo I’m having an issue when I find the item I’m looking for and I’d like to add it to my watchlist that I have to rapid fire click the heart multiple times before it’ll fill in the heart and add it to my watchlist. My app is up to date, my phone...

Sellers Protection

I'm about to sell a PC on eBay. I've encountered several scenarios when the buyer says he never received the item when he did, thus getting it for free. Is there any protection against this?

viewing all user ratings

Hello,There is a problem with the app when displaying the ratings of users (buyers).When I open the ratings of a buyer who has, for example, ~100 ratings, then I first see only the last ratings. So far this is ok.However, if I expand the view using t...

IOS app crashing during listing revision

My IOS app v6.96.0 continually crashes whenever I attempt to revise an existing listing. As soon as I press “Revise” the app crashes. I’ve tried restarting my iPhone 14 IOS 16.3 as well as deleting and reinstalling the eBay app. This has been happeni...

Resolved! Ebay App Filter locks missing on Tablets

On my Samsung galaxy tablet the ability to lock any search filters is now missing so I am constantly having to manually change the defaults for location, newly listed etc. This is a very annoying and restricting "feature ".

Saved Searches Not Updating

I've got a bunch of saved searches, but I noticed that about half of them stopped updating completely, and any new saved search I make will also not update when going through My Ebay > Saved > Searches. They all seem to work correctly when going to S...

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