Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Unable to use eBay anymore after latest updates

Like hundreds of others, I cannot download the latest App or even an older one anymore! Bye bye ebay, cannot believe we can no longer use eBay just because we have old phones. well done for loosing thousands of loyal users in one swoop!

User avatar by Explorer
  • 117 Views
  • 4 replies
  • 0 helpful

EBay account

Hi, I am unable to login to my eBay account. It says “app update required” but then when I press update it keeps me in a loop always saying update required. Is this something you could help?thanks in advance.

Sending offers from mobile app is complete headache

When you send an offer from mobile app it always returns to the top of the list after sending an offer which makes the interface completely unuseful if you need to scroll trough your listing and send offers for specific items

EBay app error

My eBay app wouldn’t let me sign in just kept saying ‘Somethings not right’ I tried; - Uninstalling and reinstalling multiple times - Turning my phone off and on again app now won’t install at all just says ‘waiting’- I have a IPhone 13, update to da...

Unable to update app

Unable to update appDespite trying many times. As a result to access eBay which is a shame as I’ve been using eBay for decades. eBay really need to look into this because not everybody has a brand-new phone and they will loose customers.

App update, fix for ios15 users

This worked for me on an ios15 iPhone. Open the app so the pop-up displays. Open a browser and log in to eBay. At the top of your browser window, you should see a banner saying ‘eBay: buying and selling online, open in the eBay app’, with a blue ‘ope...

User avatar by Rising Star
  • 957 Views
  • 10 replies
  • 9 helpful

Need older version of eBay app it says...

Keep getting a message to update but I can’t as we have an old iPhone 6 Plus. Messages say we can download old version., but when I go to the App Store, I don’t see an older version. I can’t update IOS to 13 or latest , so a solution of updAting to t...

User avatar by Adventurer
  • 1220 Views
  • 12 replies
  • 1 helpful

Access to eBay blocked

Been buying from eBay for many years now However it appears that this has at an end now as the App will not allow me to update eBay on my iPhone 8 Plus which is a Top well desired iPhone to have.looks like Amazon and Gumtree will be getting my trade ...

User avatar by Enthusiast
  • 68 Views
  • 1 replies
  • 0 helpful

Just wow.

So we can’t use eBay without turning on app tracking? Here’s a thought…. I will NEVER turn on any kind of tracking for Google, they obviously think we need eBay or something. I don’t sell things I only buy them so my wife thanks you for saving my ban...

User avatar by Explorer
  • 154 Views
  • 7 replies
  • 0 helpful
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