Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

EBay app 4 iPad 9th gen not working

I have iPad gen 9 and some time ago app stop working do not let me to sign in and after attempting to sign in crushes. I have updated app also update iOS to newer version 18.4.1 that do not work. I have exhausted all options and at the end I restore ...

Limit on shipping policy

My phone shows only up to 30 shipping policies when setting shipping preference thru the app, but have more than that on my account. Is this is a bug?

User avatar by Rockstar
  • 180 Views
  • 4 replies
  • 0 helpful

App won’t install

Had repeated problems checking out with Apple Pay. Deleted app, reinstalled but it won’t install. iPhone 12 Pro OS 18.4.1 (up to date)

User avatar by Explorer
  • 64 Views
  • 1 replies
  • 0 helpful

Issues logging into EBay app.

Just purchased a new phone and attempting to login to my ebay account. I enter my username and pw. It will look likes it loading and then will not go further

Resolved! IOS App update bug - new draft in progress disappears when I go into another app

Before the most recent app update a few days ago, listing products was a quick and simple process . Since the update, it is a frustrating, redundant time suck. Now, when I am in the midst of editing an existing draft listing, then switch to another a...

Selling page won’t load

We just get a black screen when trying to put an item up for sale. I deleted the app and reinstalled it but it’s still doing it. Please help so I can sell more things

Resolved! False "Winning" label

There is a false "winning" label inside the Watchlist. I have not bid on either item. Android v14Galaxy S21Latest ebay app update as of today.

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Notification

Always show me 1 new notification, but i dosn’t have anything…I delete the app and re-installed but nothing changed (iPhone 15 Pro Max/ iOS 18.4.1)

User avatar by Explorer
  • 50 Views
  • 1 replies
  • 0 helpful

Resolved! UPDATE EBAY APP

I’ve been trying for ages to Update my existing eBay app. Followed the instructions, uninstalled theApp to no avail. The same message still pops up. “This version has expired update app now”. I wish I could! My iPad is compatible. I have been an eBay...

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