Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

ebay listing platform is terrible since 1/1/2024

I'm having constant problems listing on ebay since the first of the year. I list using my iphone and EVERY single description gets deleted at least once while listing!! I schedule listings, and sometimes it works, sometimes it doesn't. The shipping i...

App changed shipping method option?!

I was buying some QR codes this morn to ship some things and one item wouldn’t let me use my regular usps ground option, in fact no usps at all, only FedEx which is more expensive than what the buyer paid… it even shows they chose the usps option… I ...

Glitchy Purchase History on eBay App

For some reason the purchase history part of the app is very glitchy and buggy. Purchased orders keep repeating as I keep scrolling

Something is wrong with listing videos

The gamma goes off the charts when you start a video. The preview looks fine but when you start it it’s like something points a 10,000 lumen spotlight at your item.

Unable to change primary shipping address

Since the latest update, I am no longer able to switch betweendifferent addresses as my primary shipping address in the Android app. The option is still there, but when I select an address, it will not save. The only way it works now is for me to do ...

Resolved! Saved sellers in Android app

I cannot find my saved sellers in the app. I've searched the internet with no luck and hoping someone can point me in the right direction.Thank you

Where can I find info on the latest Android update from July 2, new features etc?

I updated my ebay app the other day, I don't do automatic updates on my phone.The look and feel is completely different. I hate when software developers make changes that are supposed to make an application better usually for the benefit of new users...

Deleted purchased items reappearing

I continually delete purchases from purchase history once received and I have left feedback. They keep reappearing - hasn’t happened before and is frustrating

Monthly Unauthorized Charge!

My ebay account suddenly decided monthly it was going to try and run my bank account of $15.00 - just recently caught it, i have no card on file, it drew money out of my card from paypal. i am furious. fraudulent charges are a no no.

Can’t send invoice thru app

Can send combined shipping invoice thru app. why is it when they update app , they make it worse then it already was?

More bugs since update

App wont allow to leave feedback and deletes search history … more bugs since update. Brutal

Purchase list

The app keeps duplicating purchases and showing two old purchases that have been deleted.

The notication push button

The push notication button keeps cut off I try reinstall app still have problem

Photos not displaying on recently viewed

When I look at my recently viewed items I cannot see the items, just a page of identical gif icons.

Picture search stopped working

I’ve never had a problem, taking a picture to search for an item on eBay. But the last few days every time I snap a picture to search for a item only unrelated items come up.