Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Multiple Bugs - Ebay mobile app version 5.16.1 for iOS

After using the iOS eBay app version 5.16.1 more extensively I find it can be pretty useless. A few versions back I NEVER had to use the browser based editor. I could always use the mobile version which made edited and new item posting so convenient....

User avatar by Adventurer
  • 1972 Views
  • 10 replies
  • 7 helpful

EBAY accepted a bid I did not approve

After the last update for eBay for some reason I don't understand, they took away a sellers option to decline a bed on the iPad version . Has anyone else had that happen to them? When I got the notice that I had a bed and I looked at it I decided not...

User avatar by Explorer
  • 1167 Views
  • 0 replies
  • 0 helpful

Need html code for video using ebay app on mobile devices

Hello everyone,Can anyone help me with a free html code for video that will work perfectly on any kind of mobile devices using the ebay app and desktop as well. I already have one but its seems not to work on the iphone ebay app lately. My listing nu...

User avatar by Adventurer
  • 1641 Views
  • 3 replies
  • 0 helpful

Compras

Hola, yo hoy revise mi aplicación y me apareció algo extraño. Todas mis compras de hace más de un mes desaparecieron misteriosamente, las ya recibidas y las que aún estaban en envío. Solicito su ayuda por favor.

It's as if this app doesn't know anything about sellers.

Please revert to the previous version until these bugs are worked out. The app doesn't update with recently sold items or recently listed items. Also, it still will not let me require immediate payment with buy it now. I'm having to use my desktop to...

Android app feedback not same as apple app

On the apple ebay app you could select the feedback received from others and it would give you the option to leave feedback to them. it doesn't seem to have this option on Android. I have to manual scroll through my sold items and leave feedback

Problem with iPad app

When I download the app on my iPad and start to put in my details I get this ( screen shot included ). I haven't even logged in at that time, and I have had this for over 24 hours.I have an iPhone as well and it is working perfectly on that.Any ideas...

User avatar by Pathfinder
  • 1268 Views
  • 0 replies
  • 0 helpful

Notifications

Hi, there is a bug with notifications.If a buyer pay for item but then the seller make a full or parcial refund the notification remain. It say everytime buyer has paid is moment to send item. But if there is a full refund it doesen't have sense.Rega...

User avatar by Explorer
  • 1243 Views
  • 3 replies
  • 0 helpful
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