Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Missing information

The old eBay app was great. In purchase history, you could see the purchase date of each item, if it had been posted, if I had left feedback and if I had received feedback. The current app, all I can see is if I have left feedback. we buy hundreds of...

Money

I want sale this money 

User avatar by Enthusiast
  • 814 Views
  • 1 replies
  • 0 helpful

selling acount problem

I filled out a listing too sell, saved it for later, now can't open it as it states not supported by Android, 45 mins it took me to write the listing on my Samsung tablet and now can't edit or list the item for sale

Kindle Fire eBay app solution

I am currently running OS 4.5.5.3 on my Kindle fire HDX. I was able to successfully download the Android app apk 5.6.0.14 from here https://www.apkmirror.com/apk/ebay-mobile/ebay/ebay-5-6-0-14-release/ebay-buy-sell-save-money-5-6-0-14-android-apk-dow...

User avatar by Adventurer
  • 4714 Views
  • 0 replies
  • 3 helpful

Older phones eBay Pocket Auction app works

Older phone users where the eBay app no longer works can still download the eBay Pocket Auction app from Playstore. Buying, selling, & reading messages are possible. Deleting messages & saved searches I don't think are.If eBay could add options for t...

eBay Update

Yesterday I tried to open eBay and a window opened saying app out of date press to update it said preparing to update that was yesterday and it is still saying preparing to update can you help me please.aldorjam@sky.com

User avatar by Explorer
  • 1138 Views
  • 0 replies
  • 0 helpful

January 2018 App Update PRIVACY PROBLEM and CONCERNS

1: After updating on my android phone I now see on the HOME PAGE when scrolling down different EBAY GENERATED RECOMMENDATIONS. There is no way, that I see, to stop or remove these Recommendations.The PRIVACY CONCERN is that ANYONE could pick up my ph...

User avatar by Adventurer
  • 1173 Views
  • 0 replies
  • 0 helpful

Password reset

Twice this week I have tried to use the app and been told I needed to log in again but when I tried to log in my password didn’t match. I changed my password a few days ago and now the same thing has happened again. I am 100% certain I am using the c...

Resolved! Ebay iOS app lacking features of older app

I had to update to the newest Ebay iOS app because my older version was going to be retired this month. I LOVED the older version and its features. The newest version is missing several great feature that I hope Ebay will put back in their next updat...

Android app browsing searches

Just had to carry out forced update. Is there any way to show more than three items at once for searches, the huge images make scrolling very tedious.

Cancel Order on eBay App currently not working

Cancel order on the eBay for iPad app is not working. It takes you to “open a case” then if you try to cancel there is no way back. You have to close the app and restart. This first happened a year or two ago but was fixed. Picture shows what comes u...

User avatar by Adventurer
  • 951 Views
  • 1 replies
  • 0 helpful

Where the heck is all my listings!!!!

Ok, I have been fighting this new app til the very last second, until I am absolutely forced to use this new app. Where is my list of listings? Is this app only for buying? Seriously, I can't find anything! This is by far the biggest mistake by ebay....

Saved searches

My app version has been retired. If I upgrade to latest version, will all my saved searches still be there?

User avatar by Pathfinder
  • 1112 Views
  • 1 replies
  • 0 helpful