Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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Forum Posts

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Resolved! Ebay app expiring on 1/1/2018

Hi I have a kindle fire hd and it states my app is expiring on the 1/1/2018 please can anyone help.Thanks

User avatar by Rising Star
  • 2467 Views
  • 3 replies
  • 0 helpful

Unable to post listings on new app or website!

I’m top rated power seller my business is run solely on eBay but for some unknown reason the old app updated to the new app and I havnt been able to list on it without the screen going blank or a “server error” message popping up, same with the websi...

Bug: Watchlist sorting order changes after reopening the app

Hi, while using the andriod app on Samsung Galaxy S7 Edge, my watchlist sorting order is changed to a random setting everytime I open the app. When I go to the sort options, it shows the "Sort by recently added" as checked, but the list does not show...

Resolved! Things going missing

Okay so there's about three things that i paid for but after a little bit went blank in the purches section like i never bought it. I waited and it never came in. I spent alot ofomey on these items too.

OFFS ! eBay Android.You try to use eBay contact to report the problem-It just brings you back here !

What is the point of having a forum about issues, if nobody from eBay looks at the problems and actions them. A whole host of people all commenting that the latest Android Mobile App doesn't work is going to do nothing unless someone from eBay does s...

User avatar by Adventurer
  • 1144 Views
  • 1 replies
  • 0 helpful

Resolved! Samsung Galaxy Rugby Pro I bought on Ebay 13 months ago is not compatible with app

I wanted an inexpensive durable phone since I'm an old lady who drops things down flights of stairs so I bought my first smartphone on Ebay - Dec. 2016. My son put the ebay app on and I loved it once I finally figured out how to use it. Why can't eba...

Cant see my "selling" items from the mobile app

I was able to see all of the items i was selling on the app yesterday, now when I press the selling tab I only see my drafts. Cant access anything unless i acess the classic site through my phone. Horrible.

User avatar by Rising Star
  • 1121 Views
  • 1 replies
  • 0 helpful

Resolved! App won’t let me close photos of item sent by seller

On iPhone X as the time and date layout at top of screen both conflict with closing photos sent by seller of items I can’t close the photos on the app without turning my phone off this is a issue and needs resolving through a update from the app

User avatar by Enthusiast
  • 939 Views
  • 1 replies
  • 0 helpful

Acquisto con altre opzioni

Buongiorno, bisogna trovare il modo di regolamentare le inserzioni con la dicitura altre opzioni, il più delle volte nascondono oggetti molto più costosi e al presso dell'annuncio legano oggetti irrisori.Saluti

User avatar by Enthusiast
  • 1094 Views
  • 0 replies
  • 0 helpful

Resolved! New Update

This new update is awful. Its a pain in the ass to sell on it. Doesn't show cost of listing before you list anymore. Cant type in anything about return policy. Takes forever to create a listing. Just horrible. I'm done selling on eBay if this update ...

Resolved! Revise listing 30 Day return policy bug

I'm experiencing a problem where when I edit an Ebay listing it automatically reverts my return policy from 30 days to 14 days and there doesn't seem to be any way of changing the return time when editing from the app. This is an annoyance for people...

Desapareció mi historial de compras

Me gustaría que se pudiera ver el historial de compras de más de 60 días en la aplicación móvil, así puedo ver el seguimiento de mis compras

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