Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Update your app before it's too late.

When I follow the process thru your email to “update” the eBay app there is no option to update, only to open?? I’d prefer an option to update, not delete the current app and re-download eBay for iPad in the Apple store.....losing my history. Help! T...

User avatar by Pathfinder
  • 1522 Views
  • 11 replies
  • 1 helpful

Requiring immediate payment via App

Hi, I’ve been selling on eBay for over 15 years. I usually list my items via the iOS eBay app and use the “Buy it Now” option. I also select “Immeidate payment required.” With the last update to the eBay app, I can no longer find the option to requir...

User avatar by Adventurer
  • 1666 Views
  • 1 replies
  • 0 helpful

Refunded...but still want what I bought.

I had bought something that is now a week late, so I contacted eBay and they refunded me the money (which I didn’t want happen) I want what I purchased. Is it still possible to get it? Now when I look for the same product it’s like triple the price. ...

Timing out when opening app

Come up with error message Error (NSURLError Domain) the request Timed out (- 1001). Full wifi and internet access available. Can open in Safari but not app. Checked and no update for app available.

App update shipping glitches

I have over 200 items listed. Mostly clothes. After listing, I box them away until they are sold. When I relist my items it should be a simple process. As I have already done the hard work. It is taking me twice as long to relist my items because shi...

User avatar by Adventurer
  • 1075 Views
  • 1 replies
  • 0 helpful

Saved searches bids & price bug on iPad

There is a bug on the Saved Searches page on iPad where all items in the feed show “0 bids”, when most are Buy It Now items and it should display price. Also, would be great if you could expand and collapse the saved searches list on this page. iPad ...

User avatar by Pathfinder
  • 1011 Views
  • 1 replies
  • 0 helpful

Non Payment function on App

How difficult is it to add BASIC functionality to the app for sellers? I Mean, I'm not asking for rainbows and unicors, just the basic tools we need to make selling via the app not a complete and utter hassle. This! Web UI has it... But not mobile.. ...

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Notifications

I keep getting a watched item ending notice for items I’m not watching. Is there a way to fix this?

User avatar by Explorer
  • 1014 Views
  • 1 replies
  • 0 helpful

Doesn’t realize item is paid

I paid for an item under purchases it shows paidright above is exact same item not paid!this app is so far behind tech it’s sad! No landscape mode, going back and forth when you sell something what was it designed for? An iphone4?

Purchase history

With the purchase history you can only see the last 60 days and when ordering from China it can take more then 60 days and by that time it is gone from the purchase history. That means if I did not receive the item by that time I can not find out who...

Selling

What I’m selling doesn’t show up on the app therefore cannot check the progress of it without constantly logging on to the classic website!

User avatar by Enthusiast
  • 1282 Views
  • 0 replies
  • 0 helpful

Scanning bar codes

The ebay Android app enables me to scan bar codes by using my phone's camera. Instead, I would like to use a hand held laser bar code scanner. It would be faster, no waiting for the camera to focus. I tried it with a laser scanner which had a blue to...

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