Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

UNPURCHASED Item appears on MY PURCHASE LIST

An item that I DID NOT purchase appears on my purchase list even though I DID NOT order it. When I try to report it on the help link it does not show up on my items ordered list. I contacted seller to let them know I DID NOT purchase the item shown b...

Viewing sellers "other items" cancels search!

My problem is this. I search ipad, for instance, and get the normal listings....all good so far. I click on a sellers listing and want to have a look at "sellers other items"....again all good. Now here's the problem, when I hit the back button, whic...

Resolved! Saved drafts on APP pre update showing error message when trying to list

I had several drafts saved on the APP pre the update. I have tried to list these but I get an error message saying the selling mode does not match with the selling mode of the draft. Any suggestions?

Update to work on my iPad

My iPad is up to date on 9.3.5 app is for 10. Better I'm a eBay shopper how do I get this to work ?

search results disappear

v 5.17.1.1 i run a saved search and get 100 results. i tap sort to choose a different sort criteria, say "newly listed." then i get "no results found" and the 100 search results disappear.

Saved searches

Why after the last update do my saved searches keep changing order? For years they have always been in a certain order now they randomly move up or down in the list. Please correct or help me rollback to an older version.

Can’t access feedback on I phone x

Will not load my feedback or seller feedback on my iPhone X

Watch list not deleting items

Hello when I try to delete items in watchlist , error keeps coming up & nothing will delete , any help appreciated.

App Update Problems - Multiple Photo, Postage, Price Calculator

Help!! I have been going to list and its like my app has reverted back 2 years!! I can't upoad multiple photos, the postage selector is all old and, and it isn't generating guide prices for my items like it was. The app was great before and I could l...

App not showing accurate prices for options

When an listing has options, the app isn't updating the price accurately when they are selected. This has happened with two listings. The options are definitely selected, I have gone back to check as my choices are then not shown when I get to checko...

Deleting from lists - items can't be deleted

Hi all,for some time now I've not managed to get rid of 'offer declined' items from my bids list on both mobile and iPad. Since items can be listed continuously till they are sold, they are permanently on there which is driving me crazy!I am also now...

No alerts on new items since last update

I have an android phone that no longer alerts me about saved items since the app last updated. My list is there but no blue dots to let me know there are new listings. Is there a fix?

Who decided for me that I can't use ebay on my iphone

Why and who when was it decided that I am excluded from using ebay on my mobile device. Who has the right. Fine buy me a new phone because you obviously did your homework and knew what you are doing right. What the hell is going on??????????

Fix your notifications

There is no option in the app menu to disable "sales and offers" notifications...they only way to disable it, it to completely disable the app notifications... What you did Ebay is not cool...we all know you did it just to spam us with deals and offe...

Saved searches not working!!! Again!!!

Saved searches stopped working a few days ago after an update on my galaxy s7. It started working but was glitchy. Now it's not working again! Come on!