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Keyboard not showing up when making offers

Keyboard does not appear when mashing 3 or replying to an offer, neither for the value not for message with the offer.

All other buttons work fine

Keyboard works fine when replying to messages or writing description.

eBay app updated to the latest version this morning. Problem still exists.

Google Pixel 3 XL

Message 1 of 28
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27 REPLIES 27

Re: Making an offer no working properly

@mkaminski100  @upssob @honey_bee16 

 

Thanks for the reports. If you are interested in being in the beta program where this should be working better please email us at androidhelp@ebay.com

 

Thanks

Message 16 of 28
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Re: Making an offer no working properly

Hi

I am a beta tester already, but I don't get beta updates.

5.29.0.11 is the latest app installed.

Message 17 of 28
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Re: Making an offer no working properly

Are you going to look into this?

 

eBay is desperately trying to bring new sellers in by offering £1 seeking fees promotions one after another but can't fix a simple bug...

Message 18 of 28
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Re: Making an offer no working properly

Are you going to look into this?

 

eBay is desperately trying to bring new sellers in by offering £1 seeking fees promotions one after another but can't fix a simple bug...

 

Even this forum works every now and then and keeps throwing stupid error codes, like

"

Correct the highlighted errors and try again.

  • There was an error while attempting to post your message. Try again in a few minutes."

It's nearly impossible to parts text here as well, which summaries how eBay works...

Message 19 of 28
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Re: Making an offer no working properly

Same exact problem. Offer screen pops up, keyboard will not. It used to be I'd just tap anywhere on the screen around the dollar sign and the keyboard would pop up. If I keep taping all over the screen for a few minutes some times the keyboard comes up. It's been like this for 3 weeks now. Makes countering offers on my phone impossible.

Message 20 of 28
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Re: Making an offer no working properly

This solution did not work for me. Are there any other solutions available for this issue? It's very frustrating. 

Message 21 of 28
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Re: Making an offer no working properly

Try to tap on the $ sign and it will show you numbers you can type your offer.

Message 22 of 28
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Re: Making an offer no working properly

Keyboard doesn't pop up at all, so there is nothing to press.

Message 23 of 28
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Re: Making an offer no working properly

Hit the dollar sign $ and it should show up. It did for me and I have the android ebay app. I can't understand why ebay customer service never told me this. The space to type in the offer and the keyboard used to show up I think.
Message 24 of 28
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Re: Making an offer no working properly

@aaronisthaman @mkaminski100 @hans.sean @185shannon @voguevintage 

 

Please upgrade to the latest version of the eBay app and let us know if you are still not seeing the keyboard.

 

Thanks

Message 25 of 28
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Re: Making an offer no working properly

It seems to be working for the most part. Sometimes, I have to tap on the area a few times to get the keyboard but the last time I used it, it came up right away. 

 

Shannon

Message 26 of 28
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Re: Making an offer no working properly

I
Message 27 of 28
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Re: Making an offer no working properly

It is now after I clicked on the dollar sign 

Message 28 of 28
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