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02-28-2019
01:49 AM
- last edited on
03-04-2019
09:41 AM
by
mobile_feedback
Keyboard does not appear when mashing 3 or replying to an offer, neither for the value not for message with the offer.
All other buttons work fine
Keyboard works fine when replying to messages or writing description.
eBay app updated to the latest version this morning. Problem still exists.
Google Pixel 3 XL
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Re: Making an offer no working properly
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03-11-2019 10:13 PM
@mkaminski100 @upssob @honey_bee16
Thanks for the reports. If you are interested in being in the beta program where this should be working better please email us at androidhelp@ebay.com
Thanks
Re: Making an offer no working properly
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03-11-2019 10:49 PM
Hi
I am a beta tester already, but I don't get beta updates.
5.29.0.11 is the latest app installed.
Re: Making an offer no working properly
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03-16-2019 07:43 AM
Are you going to look into this?
eBay is desperately trying to bring new sellers in by offering £1 seeking fees promotions one after another but can't fix a simple bug...
Re: Making an offer no working properly
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03-16-2019 07:46 AM
Are you going to look into this?
eBay is desperately trying to bring new sellers in by offering £1 seeking fees promotions one after another but can't fix a simple bug...
Even this forum works every now and then and keeps throwing stupid error codes, like
"
Correct the highlighted errors and try again.
- There was an error while attempting to post your message. Try again in a few minutes."
It's nearly impossible to parts text here as well, which summaries how eBay works...
Re: Making an offer no working properly
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03-16-2019 10:21 AM
Same exact problem. Offer screen pops up, keyboard will not. It used to be I'd just tap anywhere on the screen around the dollar sign and the keyboard would pop up. If I keep taping all over the screen for a few minutes some times the keyboard comes up. It's been like this for 3 weeks now. Makes countering offers on my phone impossible.
Re: Making an offer no working properly
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03-17-2019 08:19 AM
This solution did not work for me. Are there any other solutions available for this issue? It's very frustrating.
Re: Making an offer no working properly
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03-22-2019 07:43 PM
Try to tap on the $ sign and it will show you numbers you can type your offer.
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03-22-2019 08:02 PM
Keyboard doesn't pop up at all, so there is nothing to press.
Re: Making an offer no working properly
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03-24-2019 09:24 AM
Re: Making an offer no working properly
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03-27-2019 08:08 AM
@aaronisthaman @mkaminski100 @hans.sean @185shannon @voguevintage
Please upgrade to the latest version of the eBay app and let us know if you are still not seeing the keyboard.
Thanks
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03-27-2019 08:11 AM
It seems to be working for the most part. Sometimes, I have to tap on the area a few times to get the keyboard but the last time I used it, it came up right away.
Shannon
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03-27-2019 09:07 AM
Re: Making an offer no working properly
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03-27-2019 09:09 AM
It is now after I clicked on the dollar sign

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