App will not load and will not download from App Store

[mobile_feedback]

If you are experiencing issues with the app getting stuck on the startup screen please let us know here. Some troubleshooting steps to try are

• Sign out
• Uninstall app
• Restart Device
• Reinstall app

If you are unable to get the app to download from the AppStore please contact AppleCare Technical Support:

• Online support: http://www.apple.com/support
• Telephone support in the United States: 800-APL-CARE (800-275-2273)
• Telephone support for all regions: https://support.apple.com/HT201232

We are trying to gather more details for Apple to look into this. If you are not able to download the app please contact us at iosfeedback@ebay.com, we have a few questions for you.

[mobile_feedback]

@datsi_65 

Please restart your device after you delete the app.

[tnc84]

I have tried the solution it works but experiencing it again the bug/issue not sure why the app is always not loading and closes and able to open the app.

[bungamma]

Same issue.  Deleted the app, restarted device, redownloaded, & all was fine for a week.

Yesterday it was working, today it’s not (same issue as before, just a blank white screen on app startup)

[mobile_feedback]

@tnc84 @bungamma 

There is a new version available in the App Store. Please update your app to this version and let us know if you are still getting the lock up on start.

Thanks

[jocaltam_0]

Its not working i can't even downloaded again from the app store

[tesim-5019]

ebay won't download from my app store any help

[ajgit56]

My app has suddenly stopped working/loading, stating that I need to update. However when trying to update I'm told that it's not available in the UK.

i have been a member for many years and wish to continue, please help !

[rohooper0]

You updated the eBay app and now I carnt use it,i took it off reloaded it still not working why cart you just put it back 

[whit-6161]

I uninstalled the app because I was not getting notifications from ebay now when trying to get app back it is not downloading