@hufstedler wrote:
Certainly they save a great deal of labor funneling most issues through the help wiki, and categorizing common problems so each person can specialize and use canned responses. I think you should be able to email them and it goes in to a ticket queue, like most online providers. I don't do facebook or twitter.
I should not be griping. A helpful user gave me a link that worked! https://www.ebay.com/help/action?topicid=4022 It had a real comment box. Normally I'm a live let live guy, but this jerk has 1000s of listings. Eating up a lot of resources while planning to cut ebay out of the loop. People that didn't see the trick are bidding, not realizing they can't win the item.
Nice that you want to expend the effort to do eBay's work for them.
In the long run, eBay doesn't really care that much. What it would cost them to have a system in place that could be used to report issues greatly over shadows their losses, and they are not really concerned with buyer/seller losses.
I at one point wasted my time doing their job, but gave up to actually spend time on things that benefit me.
The shady seller practice that you are point out would likely be difficult for eBay to guard against. There are other violations that could be handled easily, but eBay for whatever reason chooses to ignore.
As an example take the selling of alcohol. Supposedly not allowed, but when a sealed bottle of whiskey is listed, sometimes selling for $1000, or more, it will continue to be there even if reported, and more, and more are listed/sell all the time. The FVF's just keep filling the eBay coffers.
When queried about it, eBay reps will tell you that the selling of sealed alcohol is not allowed, but it continues. How hard could it be to flag those listings for review? Apparently too hard.
Again, good on you for finding the "bad seller" listing, and wanting to do what is right, but unless those 1000's of listings just started, they have probably been reported multiple times, an still remain.
