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My package said deliver but I don’t have it.

So I brought something from eBay it arrived Tuesday May 1 I work second shift so I left at 4 I was hoping fedex could deliver before I went to work. So when I got to work I check the tracking number it said delivered  Toledo Ohio left at front door package delivered to recipient address release authorized. But when I came home it wasn’t there I live in apartments

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Re: My package said deliver but I don’t have it.


@scoobydoo5419 wrote:

So I brought something from eBay it arrived Tuesday May 1 I work second shift so I left at 4 I was hoping fedex could deliver before I went to work. So when I got to work I check the tracking number it said delivered  Toledo Ohio left at front door package delivered to recipient address release authorized. But when I came home it wasn’t there I live in apartments


You need to ask your neighbors in your apartment complex if they have seen your package. It might have been stolen off your front door while you were at work. 

Message 2 of 15
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Re: My package said deliver but I don’t have it.

I will ask tomorrow when they are awake but most likely they probably won’t know. Because my apartment is set like this I have someone across from me. Then next to me is the laundry room then someone else same goes for the person who stays across from them it’s three floors it’s looks the same besides that it only one laundry room on the first floor. To be honest the neighbor that lives across from me sometimes get packages ups usps will knock on door and leave a note but if it doesn’t need a signature they will leave the package at they front door when I leave not to work just going out when I come back they stuff still be there sometime if they didn’t get it.

Message 3 of 15
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Re: My package said deliver but I don’t have it.

One of the things you have to do as a buyer is provide a safe place where packages can be delivered.  If you don't do this, you lose your money back guarantee protection.

 

I'm sorry this happened to you as it does sound like porch pirates got your items.

Message 4 of 15
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Re: My package said deliver but I don’t have it.

@scoobydoo5419,

 

Receiving packages when you live in an apartment building can be a problem.  Besides checking with your neighbors, have you checked with the office or the Super?  If no one has the item, then you are out of luck, because you didn't provide a secure place for leaving packages. 

 

Hopefully this will turn out allright, but to avoid future problems, you may want to contact the 3 main shipping services, and let them know not to deliver if you do not answer your door.  If you are around when your Postal Carrier arrives, speak to them and ask them to leave attempted delivery notices.  You can go online or fill out the notice to get a package delivered when you can be at home or go to the P.O. and pick it up, if it is convenient. UPS & Fed-Ex also have re-delivery options so you may want to contact them and ask them not to leave packages in a common area.  Maybe a neighbor you trust is around during the day, and they will accept packages for you.  If so you can arrange with shippers to allow them to sign for items if need be. 

 

You may want to check with neighbors to see if package theft is an issue. If it is the P.O. can be notified, and they may require the landlord to provide a secure place for package delivery or allow the office workers to accept packages. 

If you live in a complex, maybe check the buildings on either side of you.  Your package may be sitting outside Apt. C in the next building. 

"THERE IS NO SUCH THING AS FOOLPROOF, BECAUSE FOOLS ARE SO DARNED INGENIOUS!" (unknown)
Message 5 of 15
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Re: My package said deliver but I don’t have it.

Contact USPS and ask them if they can GPS track the location of your item. Also, see if your item was send via Priority Mail - if it was under $50 the seller may have had it automatically insured and you can open a case.
Message 6 of 15
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Re: My package said deliver but I don’t have it.

USPS was not the delivery service for this gentleman, it was Fedex.

Message 7 of 15
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Re: My package said deliver but I don’t have it.


@uzumakey wrote:
 and you can open a case.

That will not do any good if the tracking shows delivered. 

 

It's also a good way to anger your seller and help make certain that you won't get any more help from them....and get you on the BBL

Message 8 of 15
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Re: My package said deliver but I don’t have it.

I meant open a case with USPS if insurance was available for this item. Definitely not opening an INR case, since it's daft to do so when tracking shows delivered.

Doesn't matter in this case though since someone mentioned that the buyer had their item delivered Fedex.
Message 9 of 15
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Re: My package said deliver but I don’t have it.


@uzumakey wrote:
I meant open a case with USPS if insurance was available for this item. Definitely not opening an INR case, since it's daft to do so when tracking shows delivered.

Doesn't matter in this case though since someone mentioned that the buyer had their item delivered Fedex.

It would not matter if it was USPS/FEDEX/UPS - if the tracking shows "Delivered" it is basically a done deal 😞  Insurance would not pay on the claim if tracking shows "Delivered."

Message 10 of 15
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Re: My package said deliver but I don’t have it.

SCOOBY..

Your delivery stiuation  sounds quite INSECURESmiley Surprised  I suppose it is possible you may have to  set up  a Post Office Box  in your local  PO.  Which I imagine would be pretty inconvenient for you.  But I do not know whether   you have any other choice.  Smiley Sad

Message 11 of 15
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Re: My package said deliver but I don’t have it.

But why me the neighbor across has package delivered to their apartment it been sitting there for hours more then two nobody still theirs. The stuff I ordered was window shades
Message 12 of 15
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Re: My package said deliver but I don’t have it.

Yes I check with the office they would usually call me if I had a package there. But why me the neighbor across has package delivered to their apartment it been sitting there for hours more then two nobody still theirs. The stuff I ordered was window shades
Message 13 of 15
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Re: My package said deliver but I don’t have it.


@scoobydoo5419 wrote:
Yes I check with the office they would usually call me if I had a package there. But why me the neighbor across has package delivered to their apartment it been sitting there for hours more then two nobody still theirs. The stuff I ordered was window shades

Probably the length of time has something to do with it.  More than two hrs is less than an 8 hr shift, so yours was out far longer.  Possibly the more time it sits out there unattended, the greater risk of loss.  

 

No one knows why.  It could just be that someone saw it and decided to grab it.

 

Hopefully it wasn't marked window shades and someone needed them.

Message 14 of 15
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Re: My package said deliver but I don’t have it.

Check with your apartment main office. That is where package usually get signed for. If they do not have then call Fedex with tracking and tell them

Message 15 of 15
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