How to turn off "educational and promotional pages" ?

[7321studio]

Recently, with every sign on, I get sent to a useless eBay page with a photo - and nothing else - with a link on how to disable this "feature". I have followed the link, gone through the communications preferences and made sure that every box related to anything like this is unchecked.  Having done this, I still have to click through this useless page before I can access the site. If there's a hidden toggle to turn this off, I can't find it. Anyone?

[buyselljack2016]

I would like to know the answer to this as well.

I have not even followed the instruction to not get such, as I fear that I may lose things that I want to see.

Maybe this one is like after a night of over indulging out on the town.........   you need to toss your cookies to get better.

I used to know how, but even that is a challenge for me since windows 10 entered my life.

One user reported eBay to the BBB for putting that promotional page at sign in.

[frosty0703]

Me too this is annoying, since I cannot find out how I turn it off?

[pburn]

I usually stay signed in, but had to sign in to make a change in my account today and got the same screen.

tyler@ebay 

velvet@ebay 

jasmen@ebay 

Can you shed any light on this new screen? I had the same experience as the OP regarding my communication preferences.

[tyler@ebay]

Thanks for the tag @pburn - 

This is currently being investigated as a potential technical issue, but I don't have much more than that at this point in time (other than to say that I've never found bike riding to be so persistent before 😛 )

[pburn]

tyler@ebay 

Thanks once again for your quick response! If you think of it, could you or another Community Team member let us know if/when there's an explanation or a resolution?

Merry Christmas to you and the rest of the team!

[randomchar]

I started getting this nag screen today (12/25). Like others, no way to turn it off despite following their useless link (change your Notification Preferences).

Just adding my voice the fray.

[*lady*madonna*]

Ditto here. Usually stay signed in, but had to change profile picture and when signing back in I geot the "change your preferences" screen. Very annoying.

tyler@ebay 

velvet@ebay 

jasmen@ebay 

[memorylanetelephones]

I have turned off every possible option for getting ads, and I still get this. It's been happening to me for months now. It's quite annoying.

[transamcc]

Is anyone actually going to fix it?  Or at least try?  WHEN?

[jda07121]

Exactly HOW annoyed can people get for having to punch one continue button. Annoying....maybe...end of the world...no.

[pburn]

@*lady*madonna* 

Perhaps you didn't notice that the blues had already been tagged into this thread and one of them had responded. See Message #4 and Message #5 above.

Tagging them again will not resolve the problem. 

[7321studio]

Thanks, Tyler.  It's an odd thing, as there is zero information on that screen, just a photo of a bike rider. The link to "turn off" this feature, of course, doesn't lead to anything useful or relevant. Looks like something sort of half-implemented thing, or a thing still in beta. Everyone I know HATES it.

[*lady*madonna*]

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@pburn wrote:

@*lady*madonna* 

Perhaps you didn't notice that the blues had already been tagged into this thread and one of them had responded. See Message #4 and Message #5 above.

Tagging them again will not resolve the problem. 

---

Ooops...I hadn't noticed, my bad. Sorry for the faux pas.

[124dio]

Hi, as I hate this forced promoting items, very annoying and encombering on listing overview page , I had a chat with an ebay agent about removing this thing "promote your listing" His answer was there is no way to remove it. I suggested giving an option to remove it. He said he will send my suggestion to a team... I had this same issue with all the messages listed on the listing overview page, annoying and encombering as well, same thing, chat with an agent who couldn't even figure what I was refering to... untill I realised the messages disapeared of the selling/listing overview page as I replied to them from the message section as I couldn't do it directly as I received this message "You can't reply to this message as it's more than 90 days old... " (or close to that) even if the message was a few hours old...