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dispute

Buyer filed a dispute when he did not get non refundable deposit from car sale. Also buyer wanted a refund from car sale and got it. Still buyer left negative feedback even though sale was cancelled.

Ordered an item last July (2023). Transaction cleared the bank, and item still shows in transit. I have not yet received it. Seller is not responding to my requests. The item number is so old, it no longer exists and I cannot use it to contact eBay t...

Showing appreciation for a fabulous customer.

I sold 22 somewhat expensive items since Novermber 0f 2023. The total for these 22 items is $16,106.95. Of these 22 items one customer purchased 16 of them. How can I show appreciation for this customer?

Resolved! Sent items to wrong person

How do I create a new shipping label so that someone can return the item without refunding their money? I need to have them ship back the incorrect merchandise & send it to the correct buyer.eBay help section is NO HELP and they won't let you talk to...

Tracking says delivered, buyer says in depot and can’t collect, asking for a second item

I sold an item on eBay and I dispatched it using RM Tracked 48 hours using eBay integration, so tracking was available on eBay from the start. Tracking says item has been delivered, but buyer says it’s actually in a RM depo where they’re asked to col...

Ebay is giving out a wrong zip code to my sellers that I buy from

I live in a new house and the USPS has recently given us an address. Ebay doesn't recognize the address and keeps saying "are you sure". I say yes and then they proceed to give out an incorrect zip code on my items I purchase and won't let change it....

Bad faith sellers still selling after hundreds of complaints

I would like to know why a bad faith seller who is nothing less that a scammer extraordinaire, with as many as 80 negative feedback a month with detailed descriptions of how he literally, and without question, ripped most of them off. Month after mon...

Gift card

What to do if you can not get to the cash on an activated card

Seller retracted my bid, and ended the auction. How is this allowed?

I made a valid bid, but the seller ended the auction. Is this allowed?

Re: non profit account verification

How long does it take to get a nonprofit account verified? it's been longer than 2-3 days and I still cannot post my drafted listings.

How to collect Insurance when item shipped through eBay shipping and is lost in USPS mail?

I shipped an item to a Buyer using eBay Shipping - and selected USPS ground - and it appears to be lost in the USPS system. Tracing initially showed it bounding between Dallas to Coppell, Tx, and it was addressed to CA. No tracking shows now. When Bu...

Seller is supposed to pay return shipping for defective item, but..........

After the seller accepted my return request for a defective item, ebay sent me a message saying the seller is responsible for the return shipping but they are unable to print the return shipping label. So basically my return is now sitting my lap wit...

Accepting credit card payments

I'm looking to sell some personal items. What do I need to accept credit card payments? Thanks for any help.

I believe I just got scammed

I saw what I thought was a good deal and made a low offer and the seller accepted. After being charged for the product I noticed the seller has zero feedback and their account was created in 2020. The post said the user was from the United States but...

Return

I had an item returned because the buyer was too sick to go to her post office to pick up. The package has looped back and forth for 2 weeks and I finally received. I see no way to refund buyer so she can repurchase. I’d like to speak to an eBay rep ...

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Resolved! Sent items to wrong person

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