Ask a Mentor

Forum Posts

Sorted by:

Cant accept offers

Anyone else got issues with the app, no longer able to accept offers, seller menu incorrect bids and offers incorrect

eBay customer service number for seller

Good afternoon everyone, how do you reach a customer service number for the seller. It seems no matter what topic I chose it only allow me to send an email. Thank you!

Seller denying a sale

I'm trying to get a seller to accept a warranty return, they claim they didn't sell the item. They are identified in my purchase history.

New business account

With a new sellers business account on eBay, how many listings can you put up a day?

Play now

I want to an auction that says pay now every time I quit pay now it goes right to the buyers original page it will not let me pay I do have caught on file it has not been charged

accepted offers not selling

I have not had to items not sell after accepting an offer from a buyer. It used to automatically sell. what happened?Thank you.

The item you are trying to purchase is not available for purchase in your location. You cannot buy

The item you are trying to purchase is not available for purchase in your location. You cannot buy this item.

Resolved! I have an item STUCK at USPS.

I made a mistake by one number when writing the address. Now my purchase is stuck at USPS and hasn't been delivered to my carrier . I already lose 2 articles when USPS took them to the wrong address I wrote. No human answer a question, only fake voic...

Resolved! block a buyer or bidder

I am having a problem finding how to block a bidder. I read the article and it said "go to listings page and select block bidders or buyers" Where is this? Please help.Thank you!

international shipping with different weight than originally entered

Hi! I had a large lot of doll clothes that I listed on auction. A buyer reached out for 2 items in the lot and made an offer for just the two. I accepted, but as I'm about to ship it, I'm wondering if they will receive a credit for the international ...

refunds not recorded

i was hospitalized 04 OCT with lukemia. during this time I sold 2 items that i could not deliver. The money was refunded to buyer. Why is Ebay still showing I made income when it had been refunded?

Seller is using a false image to sell an inferior product

I bought a hat from a seller and received an inferior product that vaguely resembles the picture. I searched on this hat and found that the picture being used is from an artist who makes these hats by hand. What the seller is peddling are masses prod...

Resolved! Is this a legitimate request?

I received this message about my e bay account, is this accurate? I took out the last digits as it refers to my e-bay account. Greetings, I'm reaching out because I've been trying to purchase for a few minutes, but I keep encountering an error when I...