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I can't talk to a real person.

I had bought a DVD set from a buyer. I received it and started watching. Some of the DVDs were defective. The seller said watch them and find out what ones don't work. I did figured out about 1/3 didn't work. The seller said he would send me replacem...

Paid for Dewalt, seller charged my card.

No reply, no Dewalt, he canceled the shipping label. Please help

Resolved! how do I contact eBay about a denied appeal over a return?

I returned a product that was defective. I used the shipping label provided by eBay for UPS. For an unknown reason, the package sat without being picked up at the location I dropped it off at for 4 days. In that 4 day window, the seller opened a case...

glitch with ebay app

Hello. I tried to buy item over the phone, but something went wrong. The money was taken from the bank card, but ebay does not show that this item should have been purchased. Only paypal shows that the payment is waiting for confirmation. where shoul...

Entered wrong address at time of checkout

I forgot to change my address before I paid, and asked seller to send to the address I wanted, and gave it to him, he said I would have to find a way to change it in Ebay before he ships. Anyone have knowledge of how to do this. Thank you

Mailing method is changed to media

i have an ongoing problem with shipping my ebay labels. All of them are defaulting to Media. I have set my policies to calculated 2 day shipping but it does not change. I'm loosing money. I just shipped a cup for $15.70 and sold it for 16.00. Is this...

Fraud

In researching a collectible item I learned the item being sold is a fake. Luckily I noticed and didn’t purchase but it’s still being auctioned as legit. I contacted the seller and questioned the authenticity but no response. Is there a way to report...

Close account

How in theeee hell do I close my account?!!

Extending a shipping date for a buyer

A buyer purchased an item but I need to extend the shipping date. The buyer is fine with this. Do I need to notify eBay that the shipping will be delayed?

Paid, but recieved no item

Friday I order and paid for a Dewalt drill/driver. I also sent a message about this was my second Dewalt from the seller and how happy ib been with the products. I thought my drill was lost or stolen. Saturday I found my lost drill so I sent a messag...

Printing off multiple BUYER receipts?

I need to print off around 30 receipts of items I purchased in 2023. Is there a way to select them, and do this all at once, or do I need to print out each receipt, one at a time? Thank you.

Buyer won auction

Buyer won auction and since then they have not paid nor responded to any of my multiple communications. They are totally ignoring me and I can’t find a way to speak with an actual agent from eBay. Help me please.

eBay not responding to counterfeit item compliant

I have contacted eBay three separate times to discuss recourse options on an expensive counterfeit item that was sold to me by a seller in China who is unwilling to take accountability. Any advice for filing a formal complaint against eBay in failing...

How to reset payment options for purchaser

We recently sold an item and I inadvertently marked as payment received when the sale closed. Buyer has not paid and now he has no payment options available to him. He wants the item. What do we do??