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redemption number scratched out

Have a card but part of the redemption number is scatched out. How to find it?

shipping cost

Why am I paying more for shipping in the final sale of an item then I paid in the sale

Heavy duty box

Where do I find a heavy duty box to ship 80lbs in?

How long does it take Ebay to adjust your Sellers performance once they receive positive feedback it seems like it takes nothing to drop it down but you can’t reach these people because none of the things that they put under the help category applied...

Copyright Issue. Seller selling without my permission

I am a jewelry brand owner selling on Amazon, and Walmart and have an online website But on eBay, many seller are selling my item without my permission. how can I claim that the seller even copy-paste my Amazon A+ content into the description? I have...

can I mix upper and lower case letters in my ebay user name?

Not receiving email notifications

All of our communication preferences are set appropriately, never had a problem before. Now we are not receiving any notifications about sales that we've made, messages from buyers, order updates etc.Can't seem to find anywhere on the site to get som...

EBAY not updating delivered items to buyers

Ebay is not updating delivered items to buyers...already sold 2 items, both delivered on fedex website, but not on ebay website...anyone with this issue?

returning an article

I accidentally logged in as a guest. now I need to return it. everything goes back to Ebay even when i try to email the seller . I can't find the original order and it says it will send it but it hasn't. I'm very frustrated and can't even contact the...

ShipCover insurance bought from ebay

I bought $1000 of ShipCover insurance on an item that I sold for $1100. Buyer reported it arrived completely damaged. I refunded the buyer. I have tried to file a claim and ebay site says wait until June 5 to file a claim. It is 11:21AM EDT on June 5...

Selling size and color variations.

Have been pulling my hair half the day day trying to figure out how to add color and size variations for customers to order. I cant find variations anywhere. This is nuts!

How to reinstate my seller account after illness

Believe refunded all buyers while ill. Now how do I reinstate seller account since I am better

Query on "Local Pickup Only"

Hello all, I purchased an item on Ebay marked "local pickup only". I paid for the item and paid for collection + shipping from Louisiana to Ireland. The buyer refuses to ship the item because, as the shipper stated, "he was extremely furious on us as...

Trying to get a picture from my email account into the seller at ebay

The wrong item well 3 were right the fourth was wrong so I would like to send a pic of the requested area to the seller so I can get the right fourth piece to complete the task I am attempting...Please help no one can reach ebay customer service any ...

Charity donation unpaid balance???

How doi pay my charity donation? It’s saying I can’t have some of my proceeds go to charity because I haven’t paid a donation I’m not sure how to find this or take care of it

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