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Forum Posts

Recently bought items

I’d like to return something and get my money back, but the item is not showing up in my “recently purchased” when I try to start the return process. Is this because the seller does not accept refunds? Or is it another issue?

User avatar by Explorer
  • 31 Views
  • 1 replies
  • 0 helpful

Cordless phone battery

I purchased a portable phone battery that said is compatible with my phone but it's not. Seller refuses to return my money

Item never left location where it was shipped from.

Item was Shipped and delivered to the same location, Not sure how that happens. I need someone to look into this, My mailing address is 80 Navin Ave., Lee, MA. This item shipped from California, And I’m the same day it’s marked delivered same locatio...

Listed pulled by eBay

My ad was pulled by eBay said it was a violation. There are plenty of other ads the same as mine and this was a product I bought from eBay and didn't work for me. I contacted the email they sent me when they ended my listing and I get no reply.

CONCH SHELLS

I have been prohibited from posting a queen, conch shell, and I would like to understand why? There are many others posted, why is my not allowed according to the rules of animal an animal products? Thanks for any help

User avatar by Adventurer
  • 142 Views
  • 2 replies
  • 1 helpful

Unable to apply gift cards.

Whenever I try to use a gift card on my ebay order, it shows a red text saying something along the lines of me not being able to use the code. I'm not sure why this keeps happening, I even tried buying different gift cards and yet nothing. I have not...

Return

How do I return a item that doesn't show up in my purchases.

Retract a negative review

Big misunderstanding with seller which prompted me to give a negative review. Now that I have more information I’d like to retract negative review so to restore sellers reputation. How do I do that?

User avatar by Enthusiast
  • 24 Views
  • 1 replies
  • 0 helpful

Feedback

Hey, EBay, how about waiting until AFTER the item has been delivered BEFORE asking for feedback??

Temporary Buying Restriction

I just created an account and wanted to buy some things and I keep getting this message - Temporary Buying Restriction. How do I clear it where I can make purchases please? Thanks!

User avatar by Explorer
  • 29 Views
  • 1 replies
  • 0 helpful

Authenticated item not received

Hi all,Sold an item that went to authentication. Item rec'd there, authenticated and sent to buyer. Buyer receives an empty box and opens a case. Ebay advises me they refund the buyer and I as seller am "not at fault". Am I just out the cost of my it...

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