Ask a Mentor

Forum Posts

Sorted by:

accepting a return

Hi, I accepted a return because the buyer "didn't like it". I refunded the purchase price minus the shipping. The buyer left negative feedback because of this. Ebay will not remove it. It is my understanding that when you accept a return, a buyer is ...

250 listings per month not accurate

I get 250 lisitings each month for starter subscription. I notice even without doing anything, the number decreases. Just today it started with 250 and as i am writing this, it is down to 229. No relisted, no new listings. Why is this so?

Resolved! password

I need my new password

Wrong Product.

I recently purchased a product from ebay and found that it was the wrong product. After contacting ebay they said the seller would accept a return and refund my $80.00. But I had to pay shipping for the return. Well the return cost is $265.00 which I...

call back

How can i get E-Bay to call me

Make an offer not working

Something went wrong try again later message when trying to make offers

Accused of Sending Fraudulent Item

I was accused of sending a fake purse to a buyer.I have never sold or bought anything fake in my life..It really bothers me that the person bought a similar purse ,with modern updates and is accusing me of sending fake merchandise.I am a seasoned col...

Add buy it now option to Auction

can I add a buy it now option to an auction only item with bids received

Selling

I had a shirt sell on eBay a week ago and it was the last one. Now this week that same shirt is coming up as a sold item. How does this happen? I have had this happen once before and I was able to contact eBay so that when I cancelled the sale it wou...

Refund

Never received merchandise

eBay label PDFs are encrypted now?

So does anyone else have the same problem with eBay label pdfs - the label PDFs are now "password protected" and cannot be sent to printers that don't support encrypted PDFs. **bleep** eBay? Why does the label generator break so often? First it can't...

keep a incorect item

recieved incorrect item now want to keep it ebay already refunded it

Seller won’t ship item

Made large purchase from seller, when it came time to ship he isn’t willing to ship it for the listed cost and now won’t ship items. How do I as the buyer move forward, I’m ok with a just a return of my purchase price, but eBay from my end doesn’t ma...

Multiple items for sale

How do I list items that are different, with different prices, and will have different shipping costs depending on how many are purchased, on my listing?