eBay

Buyer return request for shoes that don't fit too big. Do I accept the return request {she pays postage} Or do I decline the return and risk negative FB? If I do refund her do I deduct the shipping and let her keep them again risking negative FB? The...

Buyer is requesting a return request for shoes that don't fit too big. Do I accept the return request {she pays postage} Or do I decline the return and risk negative FB? If I do refund her do I deduct the shipping and let her keep them again risking ...

buyer wants to return shoes because they don't fit her well. Do I let her send them back (she pays return postage) and I refund entire amount including postage or just the item amount. OR do I decline the return - do I risk negative FB. I'm inclined ...

I want to issue a refund to the buyer without item being returned. Do I include the total including sales tax or just the item amount (it was free shipping)

Hi, I accepted a return because the buyer "didn't like it". I refunded the purchase price minus the shipping. The buyer left negative feedback because of this. Ebay will not remove it. It is my understanding that when you accept a return, a buyer is ...