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Forum Posts

Return Shipping

I had to ask my buyer to make a return, because the item has been lost and I could not ship it. When making a return I also returned money for return shipping, but since we don’t need rerun shipping, could I have my money back for it?

Tracking number error

I accidentally entered the wrong tracking number for an item I sold. It was delivered about a week ago and I have not received my payout. Is there a way to correct the tracking number or make mark it as delivered on my end so I can get the payment ho...

Return

Accidentally cancelled a return to to shipping damage, now it won’t let me do another Return again.

User avatar by Enthusiast
  • 11 Views
  • 0 replies
  • 0 helpful

Return Case

Hi I bought an item from ebay seller in May'24. The item was broken and when I try to seek a return, the seller has vanished from ebay due to violation of policy. However, ebay denied my return because it isnt in the 30 days period. What do I do?

Updating Shipping Charges on Listings

I am a postcard dealer. Over the months/years I have entered shipping charges (e.g. 1.00, 1.15, etc.) when I use eBay standard envelope. Now, the rate has gone up to $1.25. Is there a way that I can change the shipping charges on ALL the listings wit...

Feedback

How do I remove negative feedback that I left for a seller?

User avatar by Adventurer
  • 16 Views
  • 1 replies
  • 0 helpful

How do I know a seller is using auto pay

I group up my check outs, which is not possible with a seller that uses AUTO PAY. I do not want to buy from an user that puts that burden on me. How do I know they use this. It should say in listing!!!!!

Resolved! Shipping labels

Do all sellers receive generous shipping discounts when printing their labels through ebay or is it just for Top-rated sellers? Thanks

User avatar by Adventurer
  • 45 Views
  • 3 replies
  • 0 helpful

Saved Shipping policies

I have quite a few shipping policies that I have saved and need to delete. Can't figure out how to do so. I'd like to be able to manage them and clean it up,

Payout

what do i do if money sent to me goes into a bank account that is closed

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