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Forum Posts

Shipping Label Cancel

Hello,I accidentally purchased the wrong shipping label for an item. I thought I cancelled it after I purchased the correct label.The item was shipped and received by the buyer with the correct label.The item status is showing that it was split into ...

Custom service phone number

Can someone please give me eBay's customer service number. I need to talk to a human about my account

User avatar by Rising Star
  • 16 Views
  • 1 replies
  • 0 helpful

Discontinuation of Amex for payment.

Failure to reach an agreement helps neither Ebay, nor Amex. I suggest you work something out, or both of you will lose business. Not having the ability to pay by one's preferred method will result in buyers finding products on competitive platforms.

Change reason for return

Sandals I bought didn’t fit and said reason for return was “didn’t fit”… but now I know item is “defective” and thus should get prepaid return label from seller/ebay.

User avatar by Pathfinder
  • 16 Views
  • 1 replies
  • 0 helpful

Listing issue

I keep trying to list an item at says we’ve encountered an issue on our end. Try again how do I fix this? I can’t contact anybody

User avatar by Pathfinder
  • 11 Views
  • 0 replies
  • 0 helpful

Fraudulent autographs

I purchased a lot of 10 Hank Aaron autograph cards from a very large seller on Ebay, and have had 4 of them sent in to PSA as well as Beckett to get authenticated, and 1 came back as questionable and the other 3 came back as non-authentic....I have c...

User avatar by Adventurer
  • 32 Views
  • 1 replies
  • 0 helpful

High shipping cost are preventing me from making $

Hello, it seems I am barely making a profit on many of my items and in one case lost money. For example, I sold a trifold memory foam mattress for $75, I miss calculated shipping..and shipping actually cost $75. So I told a pretty good loss on that. ...

Miscalculated shipping rate, not enough

I used the calculated shipping method, I entered the weight but forgot the to include the dimensions. The buyer was offered shipping an 8lbs package for only a little more than $6. When actual shipping was around $28. What should I do? Besides contac...

Feedback

How to take back bad feedback  

Postage due on package

I bought and paid for an item on EBay that had free shipping. The post office is holding my package at the post office saying I have to pay for shipping charges that were never paid on this item. The shipping charge is the same price I paid for this ...

Authenticity

I purchased a card and passed authentication. Now I want to sell the card but does eBay require to get it authenticated again or can it be bypass? Doesn’t really make sense to get something authenticated when it was recently done.

User avatar by Explorer
  • 24 Views
  • 1 replies
  • 0 helpful
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