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Forum Posts

account restriction

Hi, we have just setup a new ebay account. listed our first item and straight away got hit with an account restriction. email states to "contact ebay via the contact us tab" we have gone through that to get to the automated help chat. the chat bot th...

Freight

What if the shipment size and dimensions are wrong, discovered after I received purchase

Shipping discounts

We use to see at the bottom left side that amount of discounts you got from printing the postage label> i don't see in anymore. I am afraid I am doing something wrong when shipping.

Seller requested that I cancel order

The seller sent a message stating they have attempted to send the order several times without success. They apologize and request that I cancel the order. I would prefer to have the order delivered and not cancel. Seems strange that they would ask me...

Selling History

When and why did eBay change. I went to look for an item that I sold and all my items are gone.

Feedback on a cancelled item?

How can a buyer leave feedback on an item that was cancelled immediately after purchase? I contacted the buyer and they were unclear of what they should do on a cancelled order and left neutral feedback. They are now not sure how to revise it. I cont...

shipping stickers with free shipping

How does everyone offer free shipping when they are shipping stickers. What type of packaging is used. and what type of label so that its cheap enough to offer free shipping

Return Issue

I made the mistake of sending the wrong card to a buyer. They messaged me to let me know and I acknowledged that I made the error. I want to fix my mistake as quick as I can, but also want the card I sent by mistake back. How should I handle this sit...

seller harassing and inappropriate messages

I have a seller who messed up the shipping on an item I purchased. When the item was returned to her as "undeliverable" she messaged me saying that I sent it back--which was false, I never even received it. She then proceeded to message me and say th...

User avatar by Not applicable
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  • 0 helpful

Bad Item sent to me by a seller

The seller chuwi2019 sold me a bad tablet and keyboard. I requested a return and he did sent me a label to return the item to be changed. He purposely delayed sending back another item knowing fully well that after 90 days I won't be able to appeal. ...

User avatar by Explorer
  • 9 Views
  • 0 replies
  • 0 helpful

Resolved! Buyers not paying for items

Is there any penalty to buyers that won't pay for items ? Have a couple of these that occurred and could not help but notice that these buyers still have a 100 percent positive rating and are still actively bidding on items

User avatar by Pathfinder
  • 37 Views
  • 1 replies
  • 0 helpful
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