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account restriction

Hi, we have just setup a new ebay account. listed our first item and straight away got hit with an account restriction. email states to "contact ebay via the contact us tab" we have gone through that to get to the automated help chat. the chat bot th...

Freight

What if the shipment size and dimensions are wrong, discovered after I received purchase

Shipping discounts

We use to see at the bottom left side that amount of discounts you got from printing the postage label> i don't see in anymore. I am afraid I am doing something wrong when shipping.

Seller requested that I cancel order

The seller sent a message stating they have attempted to send the order several times without success. They apologize and request that I cancel the order. I would prefer to have the order delivered and not cancel. Seems strange that they would ask me...

Selling History

When and why did eBay change. I went to look for an item that I sold and all my items are gone.

my ebay has suddenly changed to usa and dollars

ive logged in and everything is in dollars and usa, im in the UK

Seller has not yet shipped and ebay keep aksing for feedback

Hello eBay community, seller has not yet shipped the item and eBay keep asking for feedback, can't eBay track that item hasn't been shipped, instead of asking buyers for feedback why not eBay ask seller to ship it soon.

Feedback on a cancelled item?

How can a buyer leave feedback on an item that was cancelled immediately after purchase? I contacted the buyer and they were unclear of what they should do on a cancelled order and left neutral feedback. They are now not sure how to revise it. I cont...

shipping stickers with free shipping

How does everyone offer free shipping when they are shipping stickers. What type of packaging is used. and what type of label so that its cheap enough to offer free shipping

Return Issue

I made the mistake of sending the wrong card to a buyer. They messaged me to let me know and I acknowledged that I made the error. I want to fix my mistake as quick as I can, but also want the card I sent by mistake back. How should I handle this sit...

designated counterfeit items

why is ebay marking my brand new apple airpods as counterfeit? what can I do about it?

FedEx is not delivering packages to the proper addresses.

I have not received any package directly to my address in over a year. It either goes to a neighbor several miles away or my neighbor closest to the street. When it gets delivered it is never in a covered area. I have contacted several of my local Fe...

seller harassing and inappropriate messages

I have a seller who messed up the shipping on an item I purchased. When the item was returned to her as "undeliverable" she messaged me saying that I sent it back--which was false, I never even received it. She then proceeded to message me and say th...

Bad Item sent to me by a seller

The seller chuwi2019 sold me a bad tablet and keyboard. I requested a return and he did sent me a label to return the item to be changed. He purposely delayed sending back another item knowing fully well that after 90 days I won't be able to appeal. ...

Resolved! Buyers not paying for items

Is there any penalty to buyers that won't pay for items ? Have a couple of these that occurred and could not help but notice that these buyers still have a 100 percent positive rating and are still actively bidding on items