Community Mentor Program
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Item paid for & Never arrived. (camping stove)I contacted the seller & the seller communication said it would be shipped soon. Still never arrived. Contacted my bank for a refund/stop payment.Seller said it was left at a community group of mailboxes ...
How do you discuss your seller rating performance with ebay or request an appeal of it
I got a jacket that’s too small. Didn’t know that seller did not accept returns. Do I have any other options?
How to I change my active listing to allow the buyer to choose their color and size on my products? Our current listings only offer 1 size and 1 color, but these are available in different variants, as we would like to be able to have a listing where...
So in October Of 2023 I purchased an item on eBay and I bought the Allstate insurance for an extra year of warranty. 5 months later it stopped working. I spent two hours trying to speak to someone and multiple times I sent screenshots of the purchase...
How do you add tracking information on an item you have sold and has been received by the buyer?thanks!
My list of purchases only goes back to 2017. Is there a way to find information on purchases I made before 2017?
I am returning goods to the USA. I printed the DHL shipping labels as instructed. What do I do now?
I ordered nail polish, it keeps saying delivered, I received wrong color, contacted seller 4+ times with no response, how do I get my money back? This is not good business as I have a problem in future about ordering anything.
the seller wont ship my item until the payment his his account,
My ebay item was tracked and reported as delivered but it didn't come in my mail?
I have tried to have ebay call me but it keeps going to voicemail, any help would be appreciated...
I purchased an item described as excellent condition, it was far from it. On a five point scale I would give it a 2. I asked a question of the seller and it proved to be likely a lie. When it arrived I was shocked. I opened the box, looked at the ite...
I listed a designer bag on my eBay site for 695.00 customer paid for item but eBay held money until it went through authentication inspection. Bag didn’t meet standards because pics looked discolored etc and that eBay would be returning my bag to me....
I have an active auction and want to remove the reserve. I have done the steps as listed in Ebay guide but doesn't work. Is this not allowed? Any suggestions?
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