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Hello, a customer asked for an order to be canceled and after issuing the cancellation we did not see a refund for shipping label.how do you go about requesting a refund for shipping label bought through eBay?
The buyer said she put the wrong address in and has since moved. The item was returned to me, but now the buyer wants to pay the shipping cost to have it mailed to the correct address. How can I charge them for the shipping cost and get a new label p...
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I listed an item with incorrect shipping and customer selected USPS but the item needs to ship as flat rate freight. I am arranging my own carrier. Any way to change what the customer requested?
There is supposed to be a 20% discount with code: SUNNYSAVINGS but when making the purchase I have tried several items and it does not allow me to apply the coupon
I know this has been talked about before, but I figure I would ask to get specific insight. I sold a brand new sealed sonos speaker that a buyer just now sent a return request, saying is defective (claims it does not connect to Bluetooth). I have a n...
Hi Michael! I'm eBay's automated assistant. I can help with any issues you might have, or connect you with an agent.In a few words, tell me how I can help.Assistantyou **bleep**es! no longer accepting American Express because they are holding you res...
Seller isn't responding to my specific question regarding an item still listed. What do I do? Do I ask again? How much time should I allow for a response?
I left negative feedback but under positive on a buyer profile. i wrote" negative" in capital letters & comments & i would like to delete it. how can i do that. I don't know if they can request it because its under positive. any suggestions? Thank yo...
Brought a starter through by motors with a 12 month warranty how do I exercise it
HELLO I SHIPPED A FREIGHT ITEM AND THE TRACKING DOES NOT WORK ON EBAY, BUT IT WORKS WHEN YOU GO DIRECTLY TO THE CARRIERS SITE. HOW CAN I FIX THIS ON EBAY SO IT SHOWS IT IS DELIVERED
You are wasting your time with eBay complaints about anything about a buyer returning an item that is damaged that they did.
I changed my store name a couple of years ago, but my URL still shows my old name. Does anyone know how to change that? Youtube videos are outdated.
I haven't used PayPal since they ruled against me in what I consider an unfair decision concerning a deadbeat seller. How can I be paid another way?
bought 2 coins on june 17 messaged company on july 7 to ask what happened they were never received they said they would look into it then they said the coins were delivered i told them they were not so they issued a refund and sent me a message sayin...
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