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Forum Posts

Refund shipping label

Hello, a customer asked for an order to be canceled and after issuing the cancellation we did not see a refund for shipping label.how do you go about requesting a refund for shipping label bought through eBay?

Buyer put wrong address

The buyer said she put the wrong address in and has since moved. The item was returned to me, but now the buyer wants to pay the shipping cost to have it mailed to the correct address. How can I charge them for the shipping cost and get a new label p...

My account its a temporary lock

Your account may have been accessed by a third party. In an effort to protect your account, we have put a temporary lock on bidding, selling and the ability to send messages to other eBay members until we can safely restore your account to you

SUNNYSAVINGS

There is supposed to be a 20% discount with code: SUNNYSAVINGS but when making the purchase I have tried several items and it does not allow me to apply the coupon

Resolved! Buyer is Requesting Return of a New, Sealed Sonos Speaker

I know this has been talked about before, but I figure I would ask to get specific insight. I sold a brand new sealed sonos speaker that a buyer just now sent a return request, saying is defective (claims it does not connect to Bluetooth). I have a n...

User avatar by Adventurer
  • 93 Views
  • 4 replies
  • 0 helpful

no longer accepting American Express

Hi Michael! I'm eBay's automated assistant. I can help with any issues you might have, or connect you with an agent.In a few words, tell me how I can help.Assistantyou **bleep**es! no longer accepting American Express because they are holding you res...

User avatar by Explorer
  • 104 Views
  • 7 replies
  • 0 helpful

changing feedback left for buyer

I left negative feedback but under positive on a buyer profile. i wrote" negative" in capital letters & comments & i would like to delete it. how can i do that. I don't know if they can request it because its under positive. any suggestions? Thank yo...

Warranty

Brought a starter through by motors with a 12 month warranty how do I exercise it

Resolved! TRACKING ISSUE

HELLO I SHIPPED A FREIGHT ITEM AND THE TRACKING DOES NOT WORK ON EBAY, BUT IT WORKS WHEN YOU GO DIRECTLY TO THE CARRIERS SITE. HOW CAN I FIX THIS ON EBAY SO IT SHOWS IT IS DELIVERED

User avatar by Explorer
  • 49 Views
  • 2 replies
  • 0 helpful

eBay

You are wasting your time with eBay complaints about anything about a buyer returning an item that is damaged that they did.

was refunded before the items arrived

bought 2 coins on june 17 messaged company on july 7 to ask what happened they were never received they said they would look into it then they said the coins were delivered i told them they were not so they issued a refund and sent me a message sayin...

User avatar by Explorer
  • 22 Views
  • 2 replies
  • 0 helpful
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