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Forum Posts

getting past the 'chat bot'

Any suggestions on how to get to a customer service agent on chat? I have been going around in a circle with the chat bot for 30 minutes, trying to get an agent. Any help? Thanks a lot in advance.

Request a callback

I received a email response from eBay telling me how to request a callback but the directions I received do not work. How can I speak to a live person

Listing not showing

Been an eBay seller for 20+ years and I’ve never experienced this before. I recently listed 3 items and after 3 days they all have 0 views. I cannot find any of them in their category listings nor via search. And although all 3 listings are active an...

Item not returned by buyer

Sold a set of items. Buyer claimed to eBay that they arrived damaged and asked for refund. Got returned package but one item was missing. What is my recourse?

Combining shipping

I accepted offers on 4 different items from 1 buyer. The payments processed and now I would like to combine shipping and refund some of the shipping costs. I am using the phone app for eBay.

How to Remove Specific Categories from my eBay listings

I want to know how to permanently remove the following categories from my eBay listings:UPCCut GradeMaterialPersonalizePersonalization InformationFeaturesGemstone Clarity GradeCalif Prop 65 WarningMPNTheme CollectionModel I want to permanently remove...

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Counterfeit coins

The price alone should tell you that something is wrong, but the seller having no previous sales or feedback can’t be getting paid until the buyer is totally satisfied with purchase. so I’d have to think that EBay is taking a short term loan and you ...

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