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Forum Posts

Ongoing Issues with FedEx Shipping and Unexpected Charges

Dear eBay Customer Support, I am writing to express my serious concerns regarding recurring issues I have experienced as an eBay seller using FedEx shipping services. Over an extended period, I have encountered consistent problems with package weight...

User avatar by Adventurer
  • 23 Views
  • 0 replies
  • 0 helpful

Help with Order with fake tracking number

I am dealing with a seller who provided a fake tracking number that reports the item has been delivered, but it really hasn't. I have been messaging them through the eBay messages and they said their orders have been really busy and they will be send...

Refund

I recently purchased a car part and requested a refund which the seller issued. But due to fraud charges made by someone else I had to cancel my original payment method. How do I receive my refund?

Product warranty?

Purchased item, failed after 3 months. Suppose to have 10 year warranty can't get seller to reply. Can not findmanufacture (Aeboren Batteries), think is a Chinese scam

User avatar by Explorer
  • 18 Views
  • 1 replies
  • 0 helpful

Deleted Buyer

I made 3 sales to an Ebay buyer on Monday... 2 around lunch, and another about 5 p.m. Each time I received an email from Ebay telling me the buyer had paid, so ship the goods. On Tuesday, I packed everything up (3 orders) and sent them to the buyer. ...

Item never shipped eBay won’t return

Purchased item from highly rated seller end of July. Mid august comes and the item hasn’t shipped so I dm the seller as the action made me, no response. At this point it says their shop is empty or whatever. Early September I asked for a refund, but ...

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