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Forum Posts

Help with a return

I happened to purchase an Apple MacBook Profrom EBay. ( 13 Sept 2024 )Soon after receiving the laptop I switched it on within 5 minutes the laptop got very very hot and switched itself “OFF” Mind you the sellersELECTROMAZZA CLAIM ALL THIER LAPTOPS AR...

User avatar by Explorer
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Hundreds of the same item, page after page

Check this search: https://www.ebay.com/sch/i.html?_nkw=force+stand&rt=nc&LH_PrefLoc=3&_pgn=2&imm=1 One item hogs pages and pages of searches. This is not helpful for a purchase. When I get this, I close eBay and go back to Amazon as they don’t allow...

Dishonest seller

Diva Steals, the name understand which the seller operates, is listed on Google. After a very brief search of the item, which the seller listed as new without tags, the exact same item is listed on Google as “pre-owned.” In fact, all three items in d...

User avatar by Explorer
  • 41 Views
  • 1 replies
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Contacting Ebay

An item I purchased was never shipped. The seller will not return my messages. I waited until the date recommended before I attempted to make a report, but the site would not allow me to make a report for an item not received. I reverted to making a ...

Not authentic

I bought a pair of eBay authentic verified shoes from a seller with nearly 300 positive reviews (99.1%). The listing was also complete with eBay’s “Authenticity Guarentee” blue checkmark thing, however they are mismatched! The right shoe is extra wid...

sponsored items

How can I hide \ remove "Sponsored items similar to what you've watched" ?

User avatar by Explorer
  • 52 Views
  • 1 replies
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Paid for an item got no conformation email

Anyome has this issue and can assist me i paid for a laptop i saw the funds came out and order # came to my email from the bank as approved but got no conformation email from ebay or nothing in orders history

Stonewalled by captcha challenge

I've bought stuff on ebay for years with few problems. Today I'm trying to buy a cheap (under $25) clock. When I press "buy it now" I get a captcha challenge. The pictures are poor and the choices are ambiguous, which doesn't help. No matter how many...

All Filters Button No Longer Appears

The All Filters button is no longer showing on many of my screens. I can't select the search options I want when they don't appear. What's going on with ebay? I'm getting no response from customer service.

User avatar by Rising Star
  • 77 Views
  • 1 replies
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Having to cancel a sale. Buyer is holding up process

I had to cancel a sale. The buyer told me to keep the money. That was the beginning of Oct. I refunded the purchase price to the buyer as told to do by Ebay. The item is still showing as case not closed. It said to contact buyer because he has not cl...

How to sneak past captcha

Captcha wont let me in.I tried three different browsers.It shows a cookie and a turtle in the example photo and no cookies and turtles in the choices. Then it showed me ice cream and wooden barrels and pumkins and garlic ansked which was sweet. I cho...

User avatar by Adventurer
  • 133 Views
  • 1 replies
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