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Did not receive my order

I did not receive my order. Looks like it was delivered to wrong address

Bought an item. It "didn't pass inspection" and I was refunded. No transparency as to why. Who inspected it? Do they work for eBay? Do they want the item for themselves? Why was I not given the option to keep the item? I have no information from eBay...

App glitching out when publishing a listing

Hello public volunteers at ebay! I am trying to publish a listing for the first time on ebay . I fill out the form with out prompting any error messages , and when click to publish it , it loads for 5 seconds than it says “ We’ve experienced an issue...

listing in bulk

need help locating the option to list in bulk by uploading pictures. so far ive been told to go into the seller hub and go to create listing. from there im suppose to choose the option to list in bulk BUT i dont see the option??? is it something to d...

Package not arriving

I ordered 3 items and I asked the seller to package all 3 together. The seller did an awesome job, however during the shipping phase and delivery I NEVER RECEIVED THE ITEMS, however it shows that the items were delivered… I reached out to the seller ...

Labels for switched up

What do I do

Refunding shipping to a buyer after already issuing a partial refund

I issued a partial refund to a buyer and now it is closed. Now the buyer wants the shipping refunded. How do I issue a shipping refund after this has already been closed?

CAN'T FIND AN EBAY ITEM!!! HELP!!!

Searching for this ebay item number 235615487911! NOT FOUND!!!

Can I get a refund of the reserve price auction fee

I started an auction with a reserve price of $6,000 and I was surprised to see the $250 reserve price auction fee. Is there a way I can change the reserve price or end the auction and get a refund of the reserve price auction fee?

How do i charge the buyer for the additional shipping?

A buyer didn't include their full address, so the package was returned. In the meantime, the buyer contacted me to tell me about their error and asked me to reship the item when I got it back. How do I invoice the buyers for the additional shipping c...

Resolved! Why I don’t have the option to check sold items on my page

Where can I find the selling, buying format to see what sold on certain items

I have two ebay accounts

I have inadvertently created a second ebay account. I'm not exactly sure how this happened, but I would like to cancel the new one I created without losing the purchasing information for the purchases (2) I have made on it. I'd appreciate any advice ...

Resolved! Fake Zegna shoes?

It looks like there are many fake zegna men’s sneakers being sold under the brand name….how do I verify authenticity of a potential purchase?

Return request closed with no explanation

Why is my return request closed when asking for a refund on an item that doesn’t match its description. Money back guarantee ????

Resolved! seller needs to change seller address

Hello,I posted items to sell before a move, making sure the listing ended on the day of the move. I didn't know ebay was going to auto-relist them with no input from me at all. So now I've sold an item i didn't know i had for sale during a move, and ...