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Resolved! Searching

How can I filter search results to only show completed sale of an item?

eBay Check Out errors

How can I contact eBay over errors in their system. No matter how many times I read their list of FAQ's, the error doesn't magically disappear.THRU EBAY, an offer from the seller was given. Seller offers combined shipping as well (all items are from ...

Resolved! Email Notifications

Can someone please share with me how I can turn emails notifications off so that I no longer receive “look again” email notifications for items I’ve clicked on. It’s getting rather annoying. I do want to receive emails for shipping, purchases, and ot...

Money refund for USPS LABEL

I purchased a USPS Label unintentionally which is much higher priced than an eBay label. I cancelled immediately! How long does it take to get that money back from USPS?

Pickup code.

I purchased an item & pickup code was sent. I didn't get it. After checking settings, I realized it had been snet to my old email address. I tried to update address, but Ebay said no, already in use. I've had it working for several years. How do I ge...

User avatar by Explorer
  • 21 Views
  • 1 replies
  • 0 helpful

My computer is always new to eBay

When I'm prompted to sign in on eBay, it almost always generates an email to me that a new device is using my account. It's like my computer is brand new, every time. I'm not using a VPN. I'm not logging in from anywhere unusual - same corner of the ...

How do I handle a return request that says "the item does not match the description", when it does?

I sold an item on Ebay and the buyer requested to retun the item because "the item does not match description or photos". The item is an exact match to the description and photos and works fine. It seems the buyer changed their mind after they bought...

Reprint packing label

How do I do this? The item is marked as shipped when I very much did not drop it to the USPS, had a issue w my packaging and to scrap it for a new one but can't see how to print a new label

User avatar by Enthusiast
  • 33 Views
  • 1 replies
  • 0 helpful

The seller has mailed me trash in the post. Now asks me to pay return shipping to get money back

I purchased an iPod classic 5 in new condition. They retail for between $100 and $1000. The seller mailed me trash. It was some metal scraps wrapped in a thin cardboard box to give it the weight and size. Here is a picture of it: - I paid import tax ...

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User avatar by Rising Star
  • 37 Views
  • 1 replies
  • 0 helpful

What to do about fraudulent seller?

I purchased a product on eBay for a computer and the seller stated that it was brand new. After receipt, I verified that is was "Dead-on-Arrival" and asked the seller for a replacement. Getting a replacement from the seller was very frustrating as th...

User avatar by Pathfinder
  • 29 Views
  • 1 replies
  • 0 helpful

EBAYIS TRIPPING! There system is saying I entered the wrong postal zip code on parcel/HOLDING$?☹️

So I recently finished sending an item that I recently decided to auction thru eBay online(UNFORTUNATELY). Now instead of looking forward to the extra cash that i was of course in NEED of, im playing telephone tag with there “TEAM” of customer “SUPPO...

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