Ask a Mentor

Forum Posts

Sorted by:

ebay chatting service is not working.

Hello folks, I am having trouble with bad seller, so I need to talk with ebay agent, but right now only function is 'Have Us Call You.' What's wrong with ebay customer service?

Purchasing a vehicle on ebay

Does a payment method have to eBay gift cards? For example if an item is 1200$ do I buy 6 gift cards at 200 per card then download it on my eBay account?

I recently listed sheet music. One of shipping options was Large first class envelope for under $3. When I went to ship sheet music option was not included and had to ship ground advantage at over $4. How do I get to lower option because that is what...

AirPods Pro not as advertised

I purchased what were advertised as AirPods Pro generation 2. When they arrived they turned out to be generation 1 and were not new but 'Replaced' according to Apple. I could live with the difference in generation, but the noise cancellation capabili...

Ended item

I have found nothing here in policies where it tells you about ended items and how long they can stay ended before possibly be deleted.There are members that say 90 day limit but where does it say that in their policies?

Expired listing?

First time seller. Had an offer made, but didn’t receive an email, just a message via eBay which I wasn’t checking regularly bc we had a family emergency so I completely forgot about the listing to be honest. Then, received an email from the buyer as...

Selling fur coat

My wife recently listed a fur coat on eBay. After a few days it was removed from listing by eBay because it was on the endangered species list. OK, fair enough, but one viewer expressed interest and my wife is dogging me to try to find out what/who t...

Hello. If I want to list a vinyl lp or tape recording can I add a soundbite of it through ebay when

I am wanting to list music on ebay and want to know if there is a way to add sound to my listings

Documents

I have a question what is eBay document id: 143361007001 ?

Get rid of 'similar items" ads

How? They are annoying and useless. I have no interest in seeing this waste of my time above every item I look at.

eBay Presale Problem

I have been buying/selling on eBay since 2006, but I don't know all the details like some of you. I recently have experienced an uptick of presales. I believe eBay's rules are as follows: 1. When a seller prints a shipping label, eBay marks the item ...

Does eBay attend collectibles shows?

I'm putting on a collectibles show in May 2025 and think eBay would be a good fit to attend as a vendor/dealer. Who do I contact at eBay to discuss this?

Scam

I purchased an item that was removed and I also purchased the protection plan I’m not able to get the refund for the plan ??

shipping two items to one person

I just sold two items to one person. I wanted to ship them together. Is there any way to have one shipping label instead of two? If I choose not to do the ebay shipping label and pay for the post office myself, will I be able to keep the funds that w...

Empty box delivered

The box supposedly containing the item I ordered was empty. I paid for this item as a guest. The automated response does not seem set up to deal with this situation. How do I contact eBay?