Ask a Mentor

Forum Posts

Start a conversation

Sorted by:

Return

I don't find shopping label，Every time you click the print link, you get to the picture below

Screenshot_20211026_150535_com.ebay.mobile.jpg

Purchased a pre-sale item that was released in early Oct.

How to I go about getting ebay to step in and resolve a non shipped item with no communication from seller.

Requesting a scan code for a return. My printer is not working

I cannot seem to find a way to contact ebay to request a scan code for a shipping label. My printer is not working. The last return I had they provided a scan code that allowed them to print off the shipping label at the post office. This time ebay j...

Resolved! Moving listings from one account to another

I just opened a second eBay account. I have around 50 listings I would like to transfer to that account. Is there an easy way to do it? Would the bulk editor work? I've never done it before. Any advice appreciated. Thanks

Shipping

I hope to sell two floor standing audio speakers which, due to their size, need to be shipped in two separate boxes. The shipping calculator only lists the cost of shipping one box in the posted listing for the two speakers. How do I get the ad to re...

Refunds and Global Shipping Program

The seller is in the US, buyer in the UK. The item is not as described and seller has agreed return but says responsibility for sending item to the US is the buyer, as it was sent with Global shipping program. What does buyer do, pay the hefty tracke...

Post office lost package

Sept 22 I sold and mailed jewelry to a buyer in Oregon and she never received it. Tracking number shows it is still in transit one month later. Do I have to refund the selling cost of the jewelry plus lose the jewelry for the Post Office failure???

Manage payments and update the account information

Hi I linked the Payoneer account to my eBay account, but all my products were removed before completing the verification and linking process to manage payments and now eBay is requesting to update the account information. Do I have to unlink Payoneer...

My QR code does not exist

Can you help me return label doesn’t exist because QR code was missed from my ebay

Suspicious Buyer

I recently sold an iphone, the buyer asked for my Icloud number that is on the phone. That information is directly linked to my apple id. Further, his payment has not cleared so I advised that iphone will be shipped once payment clears. I was told by...

eBay ..Please stop wasting everyone's time and lives!!

Just as the topic says! I have had enough of these misleading adds and prices that seem to becoming more and more prominent on your site. I have spend hours upon days upon weeks and possibly even years of my life.Just searching to find an item that s...

Inability to print shipping label

I understand that there was a problem with eBay connecting to the USPS in order for sellers to print shipping labels.I believe the problem is resolved, but, I am still unable to print a label.What I've done is pay the local post office myself and hav...

Resolved! Tracking

What does it mean The carrier has the package

Shipping magazines

Hello Im wondering whats the best way to ship single and multiple magazines , Any help would be appreciated!!

searching to eliminate a vendor or sub-section

I have a search saved which used to work well. However, a vendor has listed literally many thousands of parts and it resulted in over 20 pages (200/page) of parts I need to skip over while still looking at any other listings. His listings are in a "p...