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A guest purchase is faulty and there was no email confirmation

Faulty phone purchased as a guest No email confirmation, the code sent by Ebay email to try and chase my guest order does not work .The seller has not responded to a letter I sent to the address on the envelope phone came in any other ideas please I ...

Item hasn't arrived and seller wants me to close the case?

Hi, I'm not sure about closing my case before my item arrives or I can get a refund. It looks like I have to wait 2 more days for eBay to step into help, because I'm not seeing that option on my purchase page. The seller keeps asking me to close the ...

No cars are listed when using the cars category? Is this a software issue with app?

Why are no cars listed when using the cars and trucks catwgory?is this a problem with Apple app?

Personal Customs Code

A buyer asked me to add their personal custom code. Where Do I do this? Thanks!

Resolved! Item returned

Item returned to sender. Unclaimed. Unable to forward. What to do

How to use PayPal 4pay now..?

Anyone know how to use PayPal 4pay on ebay now that they've locked in payment options in the shopping cart? Thanks.

I am unable to print the return authorization

Although the seller agreed for me to return the purchase, when I tried to print the return authorization, I was unable to do so. I have to return it by January 31, 2025 and therefore getting that return authorization is very important so that I can s...

Items listed under sale, coupon or volume discount-buyer error message, unable to buy

Has anyone figured out a solution to the resolving the error message that buyers receive when a listing is on "sale" but has a freight shipping policy? They are told they cannot purchase the item becasue the buyer has not specified the freight cost. ...

Order stuck at International Hub- unable to deliver

Dear All, My order is stuck at Ebay international hub and has been updated as Unable to deliver after some inspections failed.Do you know what is the process to follow to get the good back on delivery ? Is there anything Ebay need ? Or will ebay cont...

shipping cost

why did a buyer pay less for shipping than I got charged for my label, all my info on the package was correct and with calculated shipping.

Calculated shipping rates

I had selected calculated shipping, entered all dimensions and size. I sold two items that were the same. I purchased my shipping label through eBay and both items the buy paid the same amount. The sellers were from two different sides of the country...

Complaints

Complaint 1) informed the seller as well as Ebay that the insurance provider that Ebay allows to fix it's advertisement beside each sale ,that inspite of forwarding a claim online regarding an item I insured with the company mentioned ( all state) it...

call back link

can someone send me a customer service phone number please and thank you

Resolved! Transaction Defect Rate Below Standard

I recently realized I wasn't able to promote my listings anymore. After some investigation I realized my Transaction Defect Rate fell to Below Standard. I am still pretty new to ebay and didn't realize that when I canceled an auction and sited it as ...

Listings not searchable

I have 15 active listings showing in my account view but none of them show in search results, also when I go to my store page it shows no items for sale. This is a new store account and items were listed 36 hours ago. I've sold for about 20 years on ...