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Forum Posts

Returning damaged item

$165 Bumper arrived damaged on 1 end (end of box torn from dragging instead of carrying during shipment (my assumption)). Seller offered $15 discount and I replied no and asked for shipping label. Item shipped and seller gave refund minus a 50% selle...

Giving a refund and allowing buyer to keep item anyway.

My buyer contacted me about a flaw in the shirt that I'd missed. She was very gracious and we agreed on a full refund. I initiated the process and eBay granted it. She's been repaid. I told her to keep the item but she's been reminded by eBay's autom...

User avatar by Rising Star
  • 28 Views
  • 1 replies
  • 0 helpful

Seller pays for shipping. Had someone purchase 3 things from me. Can I print just one label?

Can I save time and money by printing just 1 shipping label and use that tracking # for all 3 of the items that were purchased? If I do, is there anything I have to do to each item that isn’t technically being tracked to mark down that they’re being ...

Business Account

When I signed up a couple of years ago, I apparently did so as a business account. I'd rather have a personal account. I've certainly exceeded $500 this year. What are my options here? I would hate to have to close down this account and start a new o...

Item tagged for intellectual property violation

I had the words "Boy Scouts" in my listing so they tagged it. I removed the words. I then got another email stating it was still in violation for the same thing. How can I contact ebay to ask them about this? The automated chat help was useless.

User avatar by Explorer
  • 22 Views
  • 0 replies
  • 0 helpful

selling item

Has anyone tried to sell an item and the buyer puts payment on hold after item ships they pull payment?

Forgot about a posting

I forgot about a posting. The item sold but now I’m 2 months late for shipping. I’ve tried contacting the seller but haven’t received an answer back. I’m not sure they still want the item. Should I go ahead and ship it?

Below Standards On Seller Page

I have been eBay registered since 2020, 24 years; 1069 transactions ; 100% rating, estimate 1/3 selling and 2/3 buying ; Individual not a business. I go on my seller page and see. Current seller level Below StandardIf we evaluated you today Below Sta...

User avatar by Adventurer
  • 37 Views
  • 1 replies
  • 0 helpful

gift card not working

Hello Community i bought a Ebay gift car in publix a few weeks ago, i paid to the cashier, by the time i used it it showed no balance. Publix put a claim but Ebay replied to them since they does not have the information i need to put claim. i've been...

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