eBay

Difficulty getting through to a Human at eBay customer service

We are having incredible difficulty getting through to a Human at eBay customer service. A friend at Google has told us that eBay does this on purpose. Isn't that counter productive to good customer service? Are they actually trying to make it diffic...

Must I pay US Customs duty taxes on my Japanese hand tools

I would like to purchase some wrenches valued at $150 located and manufactured in Japan. My question is will my purchase be held up by US Customs? I read that there was a fairly recent Free trade agreement between the US and Japan and wanted to know ...

Buyer return arrived to me damaged

A buyer returned an item to me, because he changed his mind. The item arrived damaged. eBay is requesting that I refund the buyer. What are my options?

Return acceptance of an item where buyer may have tampered with the item

E bay apparently just randomly accepts returns without discussing anything with the seller first.I have a buyer that item purchased and it was packaged rather nicely , bubble wrap inner wrap etc he gets the item and somehow 2 dats later say the head ...

Seller wont send the item

HiI bought three new golf clubs of an auction on ebay. I was the only bidder and got the clubs for asking price. After the auction was over and i payed, the seller sent me message saying that the clubs was more damage than the picture in the post and...

please call me

Return to Sender - Wrong Address - Seller Error

An item I shipped was returned to me because I sent it to an incorrect, nonexistent address. I contacted the buyer to tell him I would resend it, but I have not heard back from him. I am afraid that if I resend it, I may lose both the money and the i...

Payouts/getting paid

BEWARE: Warning: eBay will hold all your payouts regardless of the amount of money you have coming to you. They will verify your account with CHIME and allow you to sell as much as you want but won't send your PAYOUTS! ....They will make the micro de...

Global packages are arriving at Erlander, KY then go MIA. What can I do for my buyers?

Denied access to account

my account was denied access and I never received notification as to why.I then tried changing all of my account info starting with name on account. I still can't get on. I would like to know what I can do to get to purchase items again.

New managed payments

Anyone else having issues getting signed up for the onboarding managed payments?

My shipping option is not listed when I print my label

Auction set up to ship USPS ground. Buyer paid for ground shipping (at a lower rate}? Anyhow, first problem when I pull up label, it automatically assigns a priority mail envelope option. No option to ship USPS ground anywhere on my label option. Can...

Unable to reach Customer service.

Chat bot not connecting to agent. Neither I am getting a call back.

Shipping costs. I sold an item and eBay quoted me a ship price (usps priority 3day) of $24 and then

Hi. I sold an item and eBay collected the fees from the buyer charging him $24 discounted down to $18. This all happened before I even knew the sale had been made. In the past I have only used Pay pal. When I went to the Post Office I was told that u...