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Forum Posts

Unable to change profile picture?

I'm on desktop. I've been unable to change my profile picture for as long as I can remember. Whenever I click my profile picture, it times out and I'm unable to edit my profile or add a photo. Any help is greatly appreciated, thanks!

Purchase history

Does anyone know a way to go back more than 3 years in purchase history? It only shows me back to 2020.Thanks

eBay says I can’t sell

I only sell in the computer parts category and eBay says I can no longer sell here. The last few things I sold they made me provide receipts for everything AFTER I had shipped items! I have 0 negative feedback and have been selling for 14 years. They...

Help with Cancel Request

I submitted a request to cancel on an item that I won. Long complicated story as to why. I did not provide the seller with an explanation as to what happened - just the generic cancellation request. The seller denied my request. I then sent a message...

Delete account

I have 2 Ebay accounts and wont to delete one of them that I never use. How do I delete the one?

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Return

I was unable to use the shipping label the seller supplied. I sent the item back by paying for the shipping myself. I informed the seller of this problem but the seller never contacted me. Will I still receive a refund from the seller?

Shipping label not used.

Hi. I created a shipping label to be used with USPS but made a mistake and created a new one. Because more of 5 days have passed I can't void the transaction. How can I get a refund?

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