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Forum Posts

cancel return label

A buyer was returning an item and I bought the label. I then decided he did not have to return. Where do I cancel that return label and get my money back?

Leaving Feedback

I'm attempting to leave feedback, but have to keep signing back in, verifying I'm human, etc., just basically keeping the perpetual loop to nowhere treatment.Wondering if this is systems issue with ebay others may be experiencing , as I have not had ...

Wierd buyer

I have had a buyer purchase three items. 1 item he purchased 2 days ago to which he began sending me messages through the eBay app offering purchase prices on other items I have for sale. I ignored those offers and sent an eBay generated payment remi...

Promotional Shipping Rules Ignored by eBay

I have had a maximum shipping charge/cost ($8.49) per order as a 'promotional shipping rule' for several years to prevent buyers being overcharged when buying multiple items. 3 weeks ago eBay started completely ignoring my promotional shipping rule a...

New seller

I went to go post my first item and eBay said I had 0 listing available. Why is this. When I asked for a limit increase eBay said I wasn't eligible. How do I fix this

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Missing order

I purchased an auto part on May the 8th from a seller who is local to me because I needed the part urgently. When I put the part on I guess an interior hose was cracked or something and it began to leak so I made sure when I purchased the part that i...

Damaged FedEx return

A return by my customer arrived damaged by Fed Ex and it obvious that the tube package was bent. Do I go through Ebay to submit a claim or directly to Fed Ex

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  • 1 replies
  • 0 helpful

Counterfeit item question

Hello, I've never used this forum/or had to in 20 years but wondered what my rights are as a buyer if I bought something that had a name brand on it but when I received it I found it was not the actual real brand, simply a counterfeit copy yet I paid...

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