Ask a Mentor

Forum Posts

Sorted by:

Seller not responding to repeated "contact the seller" emails.

This is a little out of the ordinary because its a "repair service" for stereo amplifiers being "sold" on ebay. The rating and reviews are all good (assuming they're real?). So I "purchase" the service. Seller quickly notifies me with details about h...

shipping terms and conditions

I'd like to hear people's experiences about shipping various items.I have a lot of tools in the medium to heavy weight class.

Shipping to a 3rd party courier service?

Hello!I am a new seller, and recently sold a rather high value item. Once I looked up the address given by the buyer, it was going to a 3rd party courier service to send it overseas (Since I only ship within the US, I can see the reason for this) how...

returns

return came back not in the same condition as sent, what can i do?

Como me comunico con un asesor qure hable español

Hola, tengo mi cuenta bloqueada, no encuentro como comunicarme con un asesor en idioma español, escribo desde Colombia,

Refund received but need help on how and where to send back the merchandise. No return label sent.

Auction ended with nothing happening

This auction just died at the end and nothing happened. See below. I don’t understand why, no one won and I wasn’t outbid. Aren’t sellers committed to sell unless they have a reserve set just as buyers are committed to buy if they have the highest bi...

Accepted an offer on an item, only for the item to be removed less than 5 hours later??

I had an item listed for less than a month. Finally got an offer on it, so i eagerly accepted after seeing the buyer has a good reputation (ive been burned by many false buyers lately, so the good reputation built my confidence in the buyer) but then...

refunds

I bought an item, wrong item sent. Contact seller for refund and they wanted confirmation. I sent it. They agreed it was purchased and then removed it from the purchase history so I can't return it. Dishonest sellers, and will never ever buy from eba...

Is this a scam never did this before

I would like to clarify some things. Before leaving I had prearranged the deal with eBay Motors so my presence isn't necessary. They won't give me any money until you receive and test the mower. The mower is at the shipping company, ready to be deliv...

Resolved! What Kind of Feedback Would You Give This Seller?

I paid and ordered an item. Said it was shipped and was suppose to arrive by the end of April. I never received it. It also said that the seller would be away and won't be back until May 8th and then I checked last week and then it said seller won't ...

Resolved! Not sure about policy on Postage Due?

Post office has a package for me that has $10.65 postage due. Now mind you I already paid the seller $45.00 for postage. Not only that but the package looks way too small for all the items in the listing.How can I handle this? I asked the seller for ...

Resolved! Scammer Alert - I'm done with eBay... last straw

This is the last time I'm buying from Ebay... User rgoablhti20 took ~$600 and was able to manipulate Ebay's system to falsely show the product was received, and now cannot be reached. Item was removed, and there's no option to select to work with Eba...