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Forum Posts

I received a fake item

I received a fake item. It was 15 pounds. I clicked to return it, then decided to make a claim. Now it is stuck on return, says return is closed. How do I make a claim if I have no option to do so??

refusal to look into case the closed

Case closed on July 25 (today) . Packaged returned on July 11thru USPS. I never saw request for tracking number by today or forfeit refund. Refusal to open case. Am a week seniored citizen and don't look at email often. are there any suggestions ? Th...

Ebay changed reason for sellers cancelled order

@ links to members, How does one correct this? I ordered 7 items from a seller. The seller notified me that they ran out of stock and could not fill the order. The seller cancelled it and allegedly refunded me the money...I still have to check that. ...

Ebay has not honored the insurance I bought from them

I shipped an $350 item with eBay's own insurance. I have the delivery confirmation saying it was checked in at my local office. Very soon the buyer complained they did not get the item and eBay very soon froze the money in my account and reimbursed t...

User avatar by Thrill-Seeker
  • 74 Views
  • 3 replies
  • 0 helpful

Shipping an item, worried I am being scammed

I just sold a camera. eBay says the buyer has paid and has directed me to ship the item. The seller sent an email with a address that does not match eBay’s shipping address. And the username was registered on 7/25 AND is no longer a registered user. ...

User avatar by Adventurer
  • 52 Views
  • 2 replies
  • 0 helpful

Recommended items

How do I get a recommended list off my home page. I clicked on item while researching a seller and now pokemon cards are on feed. Not interested in that.

Funds on hold question

I've just learned of Ebay's policy of placing funds on hold I was messaged saying it was on hold for 14 to 30 days because of issues with my account, problems with my selling history, performance, and address disputes ??? nothing explained. I've been...

User avatar by Explorer
  • 63 Views
  • 2 replies
  • 0 helpful
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